UR242 Background noise !

This section is about Steinberg's UR and UR-RT USB audio interfaces product range
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hetkarika
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UR242 Background noise !

Post by hetkarika » Mon May 06, 2019 10:48 pm

Hi all.
I have an issue with UR242 audio interface, would be thankful if anybody could help me.
My setup is

iPad air 1
Cubasis 2.7
UR242 interface
Korg kronos 2
Access virus TI desktop

Whenever I select UR242 as "audio" in Cubasis settings, I see a constant noise indication in the mixer lines of hardware instruments (Korg kronos and Virus TI) but the noise level for soft synths is zero. If I select Kronos as "audio" the noise line disappears in the mixer tracks. (photo attached)

UR242 connects to iPad via USB+Apple camera kit (through a USB hub), it seems the USB hub is not the culprit, this happens also if I connect to iPad directly.

Korg is connected to UR242 via balanced good quality cables to lines in 3/4 at the back, Virus is connected via balanced cables to lines in 1/2 at the front, no Pad, Hi-Z, or whatsoever is turned on, the same happens if I pull virus jacks out from 1/2.

Apart from the visual indicator, I feel my recordings are not clean either. Does anybody have any idea what should I do? Is there any setting in dspMixFx app I could change to eliminate the noise?
Thank you for taking the time to read.
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hetkarika
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Posts: 9
Joined: Thu Feb 08, 2018 12:55 am
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Re: UR242 Background noise !

Post by hetkarika » Tue May 07, 2019 4:21 pm

Bump?!

djgraver
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Re: UR242 Background noise !

Post by djgraver » Sat May 11, 2019 4:59 pm

hetkarika wrote:
Tue May 07, 2019 4:21 pm
Bump?!
try pwoer UR in other socket, like in other room etc..

i have similiar problem when i plug my PC & UR in UPS
Win10 x64;Core i5-4670;16GB RAM;SSD system HDD library;Nvidia 1050Ti 4GB
Cubase (always last update)

hetkarika
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Posts: 9
Joined: Thu Feb 08, 2018 12:55 am
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Re: UR242 Background noise !

Post by hetkarika » Mon May 13, 2019 6:38 pm

Will try, thank you.

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