The new 'offer' is a joke right?

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gestavrakis
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The new 'offer' is a joke right?

Post by gestavrakis » Tue May 07, 2019 12:23 pm

Its your program, i respect this but...

Why not offer the 50% discount on the license upgrades?
The majority of cubase users wait for a sales day to upgrade their licenses.
FEW new customers will buy the discounted project, especially in a time that MAY check it.
Also, in terms of an 'Anniversary' event, the ALREADY users will celebrate it. Its desrepectful this event to the rest of the users who support and buy your products for all those years. You exclude them and its like 'We dont need you, we need new customers'

I think that marketing choice is respecrtufully epic fail.

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Re: The new 'offer' is a joke right?

Post by onetwo12 » Tue May 07, 2019 12:52 pm

As always, Steinberg does not think the existing customers are worth anything.
We bought the software at the highest price in the market
And that they are already celebrating something at our expense
They gave a discount to people switching from other programs
I say something like that
If they do not add the discount for upgrading and updating
I'm moving software
There are programs today that companies really listen to and appreciate
What do you think?

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Matthias Quellmann
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Re: The new 'offer' is a joke right?

Post by Matthias Quellmann » Tue May 07, 2019 1:01 pm

Hi guys,

I am sorry that you feel that way. But please keep in mind that there are sales promotions for the updates and upgrades every single year. Same in 2019. Plus there will be weekly deals in May on other products for registered customers as well. You are totally right, this campaign has the focus on new customers, but there will also be deals on the updates for existing Customers later this year.
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Re: The new 'offer' is a joke right?

Post by auggybendoggy » Tue May 07, 2019 2:28 pm

I have to agree with the OP. It seems like you should scrap those other sales and include everyone on the 30, 40, 50 year sales. That's a milestone. Some of use are very loyal to SB and these 10 more years is fantastic. Don't leave people out simply because you have other offers. Those are great, but every 10 years, make a big deal.

Also get on PluginBotique and sell Cubase.

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Re: The new 'offer' is a joke right?

Post by Matthias Quellmann » Tue May 07, 2019 2:36 pm

auggybendoggy wrote:
Tue May 07, 2019 2:28 pm
Those are great, but every 10 years, make a big deal.
There are deals on the Cubase updates and upgrades every year. There are also deals on the Valentines Day, Black Friday, End of Summer, Spring Sale, End of Year, you name it... There are deals for existing customers and deals for Cubase LE users. Every year. Just this promotion is focused on the one friend of yours, who always says Cubase is too expensive. There hasn't been any new customer promotion on Cubase Pro in the last 10 years. This is your chance to spread the word and tell a friend about Cubase.
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Re: The new 'offer' is a joke right?

Post by auggybendoggy » Tue May 07, 2019 2:50 pm

Yea, I get that. My point is, make one of those - Cubase is too expensive - sales on some other date. The Annual (especially 10 yr) is really fantastic and could be used for everyone to celebrate Cubase. Just a suggestion.

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Re: The new 'offer' is a joke right?

Post by Matthias Quellmann » Tue May 07, 2019 3:06 pm

auggybendoggy wrote:
Tue May 07, 2019 2:50 pm
make one of those - Cubase is too expensive - sales on some other date.
Then other users would complain on some other date. There will be a sales promo on the updates in 2019 for existing customers as well. Just not in May.
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Re: The new 'offer' is a joke right?

Post by maggie » Tue May 07, 2019 3:14 pm

Hello,

maybe you could have offered existing customers a 50% voucher for any Steinberg plugin or extension/sound.

I personally own all Steinberg plug-ins, but maybe one or the other would like to switch to Groove Agent 5 Pro or HalionSonic Pro.
Cubase 10 pro, Halion 6, Groove Agent 5, Padshop Pro, Tone2 Electra 2, Tone2 Ultraspace, U-He Diva, U-He Presswerk, U-He Hive, Tubeohm Vintage, Virtual CZ, Arturia Solina V2, Arturia Analog Lab, Waldorf Nave, Synapse Dune 2, UVI Falcon, UVI Grand Piano Type D, AiR Xpand!2, KV331 Synthmaster, Steinberg UR22, Arturia Keylab 49 (Black Edition), Intel i7 2600, 16GB RAM, ASUS P8Z68-V/GEN 3, Windows 10 64bit

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Re: The new 'offer' is a joke right?

Post by Matthias Quellmann » Tue May 07, 2019 3:29 pm

maggie wrote:
Tue May 07, 2019 3:14 pm
Hello,

maybe you could have offered existing customers a 50% voucher for any Steinberg plugin or extension/sound.

I personally own all Steinberg plug-ins, but maybe one or the other would like to switch to Groove Agent 5 Pro or HalionSonic Pro.
That's what we are doing:

Celebrate Cubase’s 30th anniversary with us and the Cubase family by saving 50% on Cubase 10*. Are you already using Cubase? Sign up for the newsletter in MySteinberg and check your emails for additional discounts on many other Steinberg products.

https://new.steinberg.net/cubase/celebrate/
Matthias Quellmann - Senior Marketing Manager
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Re: The new 'offer' is a joke right?

Post by maggie » Tue May 07, 2019 3:55 pm

Thank you,

I just got an e-mail. 30% on HALion 6. That's exactly how I imagined it. ;-)
Cubase 10 pro, Halion 6, Groove Agent 5, Padshop Pro, Tone2 Electra 2, Tone2 Ultraspace, U-He Diva, U-He Presswerk, U-He Hive, Tubeohm Vintage, Virtual CZ, Arturia Solina V2, Arturia Analog Lab, Waldorf Nave, Synapse Dune 2, UVI Falcon, UVI Grand Piano Type D, AiR Xpand!2, KV331 Synthmaster, Steinberg UR22, Arturia Keylab 49 (Black Edition), Intel i7 2600, 16GB RAM, ASUS P8Z68-V/GEN 3, Windows 10 64bit

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Re: The new 'offer' is a joke right?

Post by dr » Tue May 07, 2019 4:05 pm

Matthias

I've had EVERY version of cubase since version 1 on the atari and pro24 before that - I have licences for cubase 10, wavelab 9.5 (x2), nuendo 10 plus other SB software. I must have spent many many, many thousands (tens of thousands) on cubase, wavelab and nuendo over the previous 30 years.

I'd like to celebrate with Steinberg too - I feel I have PAID for the right to do that much more than "new" customers - how are you suggesting I do this ?

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Re: The new 'offer' is a joke right?

Post by shanabit » Tue May 07, 2019 4:13 pm

Does this discount price include CURRENT owners who wish to grab another license?
Non-participating in perpetuity. Enjoy your forum

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Re: The new 'offer' is a joke right?

Post by Matthias Quellmann » Tue May 07, 2019 4:20 pm

dr wrote:
Tue May 07, 2019 4:05 pm
I've had EVERY version of cubase since version 1 on the atari and pro24 before that - I have licences for cubase 10, wavelab 9.5 (x2), nuendo 10 plus other SB software.
I am not sure what you are expecting? You already own our software. There were sales earlier this year for HALion, Dorico, Nuendo and some instrument sets. There will be weekly deals on some products during May and there will be way more sales promotions throughout the whole year.
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Re: The new 'offer' is a joke right?

Post by svennilenni » Tue May 07, 2019 4:27 pm

shanabit wrote:
Tue May 07, 2019 4:13 pm
Does this discount price include CURRENT owners who wish to grab another license?
Of course it does.

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Re: The new 'offer' is a joke right?

Post by svennilenni » Tue May 07, 2019 4:30 pm

dr wrote:
Tue May 07, 2019 4:05 pm
Matthias

I've had EVERY version of cubase since version 1 on the atari and pro24 before that - I have licences for cubase 10, wavelab 9.5 (x2), nuendo 10 plus other SB software. I must have spent many many, many thousands (tens of thousands) on cubase, wavelab and nuendo over the previous 30 years.

I'd like to celebrate with Steinberg too - I feel I have PAID for the right to do that much more than "new" customers - how are you suggesting I do this ?
I suggest you buy a Cubase License it is 50% off - also for you...
Or simply wait, till there is a useful promo coming for you...

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Re: The new 'offer' is a joke right?

Post by shanabit » Tue May 07, 2019 4:32 pm

svennilenni wrote:
Tue May 07, 2019 4:27 pm
shanabit wrote:
Tue May 07, 2019 4:13 pm
Does this discount price include CURRENT owners who wish to grab another license?
Of course it does.
Never assume, I did that with ARA2 :cry:
Non-participating in perpetuity. Enjoy your forum

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Re: The new 'offer' is a joke right?

Post by dr » Tue May 07, 2019 4:35 pm

Matthias Quellmann wrote:
Tue May 07, 2019 4:20 pm
dr wrote:
Tue May 07, 2019 4:05 pm
I've had EVERY version of cubase since version 1 on the atari and pro24 before that - I have licences for cubase 10, wavelab 9.5 (x2), nuendo 10 plus other SB software.
I am not sure what you are expecting? You already own our software. There were sales earlier this year for HALion, Dorico, Nuendo and some instrument sets. There will be weekly deals on some products during May and there will be way more sales promotions throughout the whole year.

not expecting anything specifically - but it's a pretty c-rappy and cynical thing to do tell very long term users to "celibrate" and offer new users a massive discount on cubase....ffs you can now get a new licence for cubase and immediately upgrade to nuendo (total £591) for about the price I paid for the update - makes your nuendo licence price look a bit silly IMO

hardy a reason for me to celebrate !! you've just devalued all my software - some of which I purchased this year...in fact I've done about £800 in cubase/nuendo this year alone.

and yes you could have given existing users some free stuff - other software companies do it all the time - I've had hundreds of dollars in plugin alliance vouchers over the last year or so.

shame on you - do the discount but don't wrap it up as a "celebration"

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Re: The new 'offer' is a joke right?

Post by svennilenni » Tue May 07, 2019 4:36 pm

shanabit wrote:
Tue May 07, 2019 4:32 pm
svennilenni wrote:
Tue May 07, 2019 4:27 pm
shanabit wrote:
Tue May 07, 2019 4:13 pm
Does this discount price include CURRENT owners who wish to grab another license?
Of course it does.
Never assume, I did that with ARA2 :cry:
I don´t assume.

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Re: The new 'offer' is a joke right?

Post by dyrec » Tue May 07, 2019 5:41 pm

A monthly subscription for ProTools is 29€, does it qualify to get the crossgrade offer?

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Re: The new 'offer' is a joke right?

Post by gestavrakis » Tue May 07, 2019 6:52 pm

It is just the Anniversary event that angers. Its a milestone for old users.
You have done offers like this many times, for old or for new users, for upgrades, for anything.
But this goes with a special event that should honor the old customers who supported the company for years..

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Re: The new 'offer' is a joke right?

Post by patmos » Tue May 07, 2019 7:52 pm

I feel very disappointed because I Just upgraded to Artist 10. Steinberg got my money. Then for the Sales their nothing for upgrades. Only for first time buyers.
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Re: The new 'offer' is a joke right?

Post by StargateMax » Tue May 07, 2019 7:58 pm

My thoughts exactly. Some of the upgrading options are even more expensive than buying Cubase Pro 10 fresh! :shock:
I've been with Cubase Pro 8 ever since it came out, and there's no 30yr anniversary discount for the update so I'll have to pass......

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Re: The new 'offer' is a joke right?

Post by beatpete » Tue May 07, 2019 9:33 pm

maggie wrote:
Tue May 07, 2019 3:55 pm
Thank you,

I just got an e-mail. 30% on HALion 6. That's exactly how I imagined it. ;-)
Can you let us know the code, i'd like to update to halion 6...
Comp1: Windows 10 64 bit, Asus X99-A USB 3.1, I7 5930K (running at 4500 MHz), 32 gb Corsair Vengeance DDR4 ram, Radeon HD5450 graphics, RME Digiface, Steinberg UR824 and MR816x (X2)
(connected to Digiface), Cubase 9.5.10 64bit
Comp 2: Windows 7 64bit, I5 3450,16 gb ram, VEPro.

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Re: The new 'offer' is a joke right?

Post by SoundOf » Tue May 07, 2019 11:57 pm

Well, its good they're offering new customers 50% off, wish I got that when I bought it many years ago.

I will be looking out for the upgrade sale, but if you are celebrating, you should be offering some freebies for the current customers, something meaningful, not a sample pack, maybe the full version of Groove Agent or another instrument, or maybe even an upgrade? Let's celebrate together!
Cubase Pro 9.5 / Reason 9.5 / Steinberg UR44 / Nektar Impact GX61 MIDI Keyboard / KRK Rokit RP5 G3 Monitors / Rode NT1A Mic / Komplete 11 Ultimate / Reveal Sound Spire / Synthmaster 2.5 / Synthmaster One
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Re: The new 'offer' is a joke right?

Post by felis » Wed May 08, 2019 1:10 am

I've been using versions of Cubase for almost 30 years. I celebrate having been able to do that.

I realize they need to attract new customers, and that there will be other offers coming down the line.

I also have Absolute and Wavelab. Not sure what they could offer really for long time users.

Maybe toss some of those Yamaha vst fx my way - hint, hint. ;)

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