WaveLab constantly crashes - /Library/Preferences/WaveLab 7

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Nostoc
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WaveLab constantly crashes - /Library/Preferences/WaveLab 7

Post by Nostoc » Fri Dec 23, 2011 2:55 pm

Hello,

Since yesterday my WaveLab has become impossible to use.
At startup it says: ''An error has occured. The file could not be written successfully.''
Then, it crashes whenever I try to do anything.
When I try to switch it off, it crashes also and says: ''An error occurred. The directory could not be created. ‘/Library/Preferences/WaveLab 7/Cache/Window Config’ ''

I am on Mac Lion 10.7.2
It happened with my WaveLab 7.1, so I tried to update to 7.2.1.600 ant it is the same story.
The weird thing is there is no such folder /Library/Preferences/WaveLab 7

Could someone help me here ? I really don't know what to do and I'm stuck.
This is really annoying.
Thanks

Florent

PG
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Re: WaveLab constantly crashes - /Library/Preferences/WaveLab 7

Post by PG » Fri Dec 23, 2011 3:25 pm

Try erasing manually the whole folder
Library/Preferences/WaveLab 7/Cache/

Philippe
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Nostoc
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Re: WaveLab constantly crashes - /Library/Preferences/WaveLab 7

Post by Nostoc » Fri Dec 23, 2011 5:19 pm

Hi Philippe,
Thanks a lot for your quick answer.
The thing is I don't have any folder called ''WaveLab 7'' in /Library/Preferences/.
This maybe my issue. It's the Library at the root of my hard drive, right ?
Thanks
Florent

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Re: WaveLab constantly crashes - /Library/Preferences/WaveLab 7

Post by PG » Fri Dec 23, 2011 7:18 pm

The exact path should be:
/Users/YourName/Library/Preferences/WaveLab 7/Cache
Philippe

Nostoc
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Re: WaveLab constantly crashes - /Library/Preferences/WaveLab 7

Post by Nostoc » Fri Dec 23, 2011 11:56 pm

Hey Philippe,
Thanks again.
I definitely don't have any folder called ''Library'' in /Users/Myname
Timemachine tells me I never had any.
I have a folder Library at the root of my hard drive though, but no WaveLab folder in it.

WaveLab 7 has been working great for several weeks, and I had some preferences stored (colors of waves and so on).
I am running Mac OSX 10.7.2 Lion
Thanks for your help.
Florent

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Re: WaveLab constantly crashes - /Library/Preferences/WaveLab 7

Post by PG » Sat Dec 24, 2011 8:19 am

In which language do you run? If not english, look for the translation of "Library".
You could also do a file search with the finder, for WaveLab 7
Philippe

Nostoc
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Re: WaveLab constantly crashes - /Library/Preferences/WaveLab 7

Post by Nostoc » Sat Dec 24, 2011 3:12 pm

My Mac is in English and where I enter WaveLab in Spotlight, I see only the application.
Thanks.

Nostoc
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Re: WaveLab constantly crashes - /Library/Preferences/WaveLab 7

Post by Nostoc » Sat Dec 24, 2011 3:48 pm

I tried to re-install WaveLab and it is exactly the same behavior. It says ''An error has occured. The file could not be written successfully.''
Then it is impossible to switch the soundcard, or play a sound. It just crashes.
And I still don't have any folder called ''Library'' in my /Users/myname/
This is really annoying... I don't know what to do now...
Thanks for your help.
Florent

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Arjan P
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Re: WaveLab constantly crashes - /Library/Preferences/WaveLab 7

Post by Arjan P » Sat Dec 24, 2011 4:44 pm

Isn't the Library hidden in Mac Lion 10.2? Maybe you can try a Google search and see if that comes up with a result to make it visible.

Luck, Arjan
--- "If anyone owes it all to Bach, it's God" - Emil Cioran ---
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Nostoc
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Re: WaveLab constantly crashes - /Library/Preferences/WaveLab 7

Post by Nostoc » Sat Dec 24, 2011 5:14 pm

Thanks Arjan P, you are totally right. The folder /Users/myname/Library is hidden by default in Lion and one should enter the command '' chflags nohidden ~/Library/ '' in the Terminal to display it.
So that's what I did. I can see the folder /Users/myname/Library/Preferences/WaveLab 7/cache
I deleted it. It seems it is better and I can use WaveLab now. But I still have the message ''An error has occured'' when opening it, and there is no way to save my preferences (like changing the display settings).
Also when quitting WaveLab 7, Lion tells me ''WaveLab 7 quit unexpectedly''.
And when I re-open it my setting are not saved.
Weird.

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Re: WaveLab constantly crashes - /Library/Preferences/WaveLab 7

Post by PG » Sun Dec 25, 2011 12:50 am

Then erase the whole
/Users/myname/Library/Preferences/WaveLab 7/
not only the Cache folder.
Philippe

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Re: WaveLab constantly crashes - /Library/Preferences/WaveLab 7

Post by Nostoc » Sun Dec 25, 2011 9:14 pm

Thanks a lot it finally worked out erasing the whole folder WaveLab 7 in /Users/myname/Library/Preferences/
I am glad it works now. Back to work !
Merry Christmas

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Re: WaveLab constantly crashes - /Library/Preferences/WaveLab 7

Post by rinthyra » Mon Nov 05, 2012 4:17 pm

I also had the trouble as the same. One more thing, I am difficultly to find the wavelab 7/cache on my Mac version 10.7.4. I already did which you said above, but it's not see any things.

S-EH
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Re: WaveLab constantly crashes - /Library/Preferences/WaveLab 7

Post by S-EH » Mon Nov 05, 2012 5:14 pm

Hi,

Try with EasyFind or Find Any File app

regards S-EH
RME Fireface 800, WaveLab, Cubase...

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