Hub: News and Tutorials Not Displaying

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SergeantBanana
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Hub: News and Tutorials Not Displaying

Post by SergeantBanana » Sat Nov 16, 2019 9:39 pm

Hi,

I know this has been reported before, but they said it had been resolved. Unfortunately, mine has not worked for over a month now. When I start Cubase 10 Artist up, it says "connecting" and then just displays a blank page under "News and Tutorials". Everything else loads as it should.

Anyone else having this issue?

Thanks.

Steve

Martin.Jirsak
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Re: Hub: News and Tutorials Not Displaying

Post by Martin.Jirsak » Mon Nov 18, 2019 10:48 am

Hi and welcome,

Make sure your antivirus or firewall doesn't block the communication to the server, please.
Martin Jirsak
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Suprawill1
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Re: Hub: News and Tutorials Not Displaying

Post by Suprawill1 » Tue Nov 19, 2019 10:15 am

SergeantBanana wrote:
Sat Nov 16, 2019 9:39 pm
Hi,

I know this has been reported before, but they said it had been resolved. Unfortunately, mine has not worked for over a month now. When I start Cubase 10 Artist up, it says "connecting" and then just displays a blank page under "News and Tutorials". Everything else loads as it should.

Anyone else having this issue?

Thanks.

Steve
Yes, had that issue and it was resolved by updating the eLicenser.
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SergeantBanana
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Re: Hub: News and Tutorials Not Displaying

Post by SergeantBanana » Thu Jan 16, 2020 8:37 pm

Thanks for that. The issue was resolved when I updated to 10.5 so presume it was an eLicense issue.

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