Windows update, lost cubase :(

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wesstarproductions
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Windows update, lost cubase :(

Post by wesstarproductions »

Hello everyone, I work many hours and Cubase is a hobby. Approximately 6 months ago, windows updated itself and now cubase crashes on booting up. I am using a Steinbeirg 824 interface, cubase 9.5...I did see people are having the same issues about six months ago, but am struggling to find a solution. I have tried to reinstall cubase but am struggling with that too, help me please....:)

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Prock
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Re: Windows update, lost cubase :(

Post by Prock »

Depending on what version of Cubase 9.5 you have and where the license is stored for it (either on a Soft eLicenser or USB eLicenser) you would reinstall the Cubase software then follow the instructions provided here...

https://helpcenter.steinberg.de/hc/en-u ... activation

Hopefully your Cubase was registered in your MySteinberg account.

Regards 8-)
PRock Studio

DAW: Cubase Pro 10.5.20, OS: Win 10 Pro x64, CPU: Intel Core i7 4700K @ 4.0GHz, RAM: 32GB/DDR4/2800MHz, Graphics: 4GB GeForce GTX 960, Mobo: MSI Z170A Gaming Pro Carbon, AI: PreSonus Studio 192 Mobile, Mic Preamp: PreSonus TubePre, Headphone Amp: PreSonus HP4, Studio Monitors: Mackie MR5, 3rd Party VSTs: GSi VB3-II, SampleTank 3, Amplitube 4, Miroslav Philharmonik 2, EZDrummer 2

https://soundcloud.com/prockstudio

wesstarproductions
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Re: Windows update, lost cubase :(

Post by wesstarproductions »

Hello. thank you for the reply. I had to reformat my pc and reinstall everything, very disappointed with Steinberg/Yamaha. As software providers, they should foresee issues arising from windows updates, but clearly in this instance they have fell short. Anyone with this issue....Reformat your Pc and reinstall everything...thanks for the reply.

robw
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Re: Windows update, lost cubase :(

Post by robw »

Cubase 10 | Steinberg UR44 | Korg Kronos X
Intel i9 9900K | ASUS Z370 | 64 Gigs RAM | NVIDIA RTX2080
NI Komplete Ultimate Collectors Edition 12 | Steinberg Pad Shop Pro, Halion 6 | Composer Cloud X

wesstarproductions
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Re: Windows update, lost cubase :(

Post by wesstarproductions »

I didn't, I tried the following but to no avail...Disabled driver/disabled hardware/uninstalled Cubase.....nothing worked apart from a fresh install. I had this issue previously with another windows update in approximately 2018. deleting the driver worked then but didn't work this time, disappointed. Thank goodness I didn't need the software for a professional appointment or similar, the client wouldn't have been happy.

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