Cubase AI Crash Dumps

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andriusv
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Cubase AI Crash Dumps

Post by andriusv » Mon Jan 13, 2020 9:17 am

Hello, i didn't found where to post them, so here is crash dumps, i wonder these are interesting for Steinberg or not :).

Computer
LENOVO 3227H18
Operating System
Microsoft Windows 10 Pro (64-bit)
Processor
Intel® Core™ i5-3470 CPU @ 3.20GHz
Chipset
Intel® 7 Series/C216 Chipset Family
Graphics
Intel® HD Graphics
Attachments
Cubase AI 10.0.40.284 64bit 2020.1.13 9.57.13.707.dmp
(711.34 KiB) Downloaded 23 times
Cubase AI 10.0.40.284 64bit 2020.1.13 9.57.02.037.dmp
(707.73 KiB) Downloaded 22 times
Cubase AI 10.0.40.284 64bit 2020.1.13 9.55.57.059.dmp
(797.8 KiB) Downloaded 23 times

Martin.Jirsak
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Re: Cubase AI Crash Dumps

Post by Martin.Jirsak » Mon Jan 13, 2020 10:33 am

Hi and welcome,

Could you provide more details, please?

When does it crash? What are your steps before it crashes? Does it crash always in this case?

CAN-26952
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

andriusv
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Re: Cubase AI Crash Dumps

Post by andriusv » Tue Jan 14, 2020 9:12 am

Cubase was fresh opened and i tried to open saved project .cpr file. And instead open project - error, in this opening step was first time crash, never seen before. Then i closed Cubase and on second opening everything goes ok.
I have more crash dumps from last year, but i have no explanation about them. And they 100% not related to this case crash dumps i think.
Allowed to attach only 3 files :(. So will do more posts.
Attachments
Cubase AI 10.0.5.72 64bit 2019.10.18 12.45.dmp
(587.4 KiB) Downloaded 21 times
Cubase AI 10.0.5.72 64bit 2019.8.4 13.54.dmp
(638.66 KiB) Downloaded 20 times
Cubase AI 10.0.5.72 64bit 2019.8.4 13.53.dmp
(814.33 KiB) Downloaded 20 times

andriusv
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Posts: 10
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Re: Cubase AI Crash Dumps

Post by andriusv » Tue Jan 14, 2020 9:12 am

here more
Attachments
Cubase AI 10.0.5.72 64bit 2019.10.18 12.59.dmp
(640.1 KiB) Downloaded 22 times
Cubase AI 10.0.5.72 64bit 2019.10.18 12.57.dmp
(730.8 KiB) Downloaded 21 times
Cubase AI 10.0.5.72 64bit 2019.10.18 12.55.dmp
(642.39 KiB) Downloaded 17 times

andriusv
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Posts: 10
Joined: Sat Nov 02, 2019 10:09 am
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Re: Cubase AI Crash Dumps

Post by andriusv » Tue Jan 14, 2020 9:13 am

and more
Attachments
Cubase AI 10.0.40.284 64bit 2019.10.29 1.30.36.289.dmp
(521.72 KiB) Downloaded 22 times
Cubase AI 10.0.5.72 64bit 2019.10.18 13.23.dmp
(662.57 KiB) Downloaded 22 times
Cubase AI 10.0.5.72 64bit 2019.10.18 13.08.dmp
(775.06 KiB) Downloaded 21 times

Martin.Jirsak
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Re: Cubase AI Crash Dumps

Post by Martin.Jirsak » Tue Jan 14, 2020 11:09 am

andriusv wrote:
Tue Jan 14, 2020 9:13 am
and more
Hi,

I have resolved the only one Cubase 10.0.40 dmp file. The others are old (C10.0.5) and I would just recommend to update Cubase then.

This C10.0.40 crash is in Groove Agent SE. Please make sure you have the latest Groove Agent SE installed.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

kalebrangel7
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Joined: Thu Jan 16, 2020 4:07 pm
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Re: Cubase AI Crash Dumps

Post by kalebrangel7 » Thu Jan 16, 2020 4:34 pm

HI! i have crash dump when putting selecting a compressor and eq.


c:\Users\Acer\Documents\Steinberg\Crashdumps\Cubase AI 10.0.30.236 64 bit 2020.1.16 8.59.47 .520.dmp.

also when starting Cubase doesn't recognize by default my montage 7 anymore like it use to.

I have never had these issues before.

please help

Martin.Jirsak
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Posts: 20839
Joined: Sun Mar 20, 2011 3:52 pm
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Re: Cubase AI Crash Dumps

Post by Martin.Jirsak » Fri Jan 17, 2020 9:28 am

Hi and welcome,

Please update to the latest Cubase 10.0.40. If it's still crashing, upload the latest Cubase AI 10.0.40 crash, please.

For the other issue, make a new thread, please. Explain more in detail, what do you mean by "doesn't recognize by default my montage 7"... Do you mean a control plug-in, or the MIDI Ports or an Audio Device of it...? Thanks.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

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