S3 hangs during startup when initializing MIDI

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xtomx
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S3 hangs during startup when initializing MIDI

Post by xtomx » Tue Jan 17, 2012 10:08 pm

Dear all,

I just installed Sequel 3 upgrade (over S2) but it just won't start. It says "Initializing: MIDI" and nothing else happens.

I am using Windows 7 64bit Home.

Please help.

Update: I have also renamed /appdata/steinberg etc etc to /sequel 3 inactive. It created a new /Sequel 3 directory but still the same error. I do not want to rename the whole /steinberg folder as I am using Cubase 6 as well and don't want to destroy something here.

Update 2: Once I turn off my audio interface during startup, S3 loads fully. But once I turn it on, it crashes. There is a small popup coming up, but it disappears to fast, I cannot read what it says. The interface is an e-mu 0404 USB and works perfectly with Cubase 6 Artist as well as Sequel 2

Thanks,
Thomas

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JHP
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Re: S3 hangs during startup when initializing MIDI

Post by JHP » Thu Jan 19, 2012 12:03 pm

So you did rename the Seuqael 3 AppData folder? -->

OS Disk \User\Your Username\AppData\Roaming\Steinberg\Sequel 3
You must rename to
OS Disk \User\Your Username\AppData\Roaming\Steinberg\Sequel 3 inactive

Do it again one more time...

Also in the Sequel 3 appdata folder you should find a "Port Setup.xml". Delete that file and see if you can start Sequel3 after this.

Also check on the emu website for the lates 4040 drivers and install them.

Greetings,
JHP
Jan Peters, QA
Steinberg Media Technologies GmbH
Hamburg, Germany
Check out Steinberg on YouTube, Twitter and Facebook!

xtomx
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Joined: Sun Feb 06, 2011 3:32 pm
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Re: S3 hangs during startup when initializing MIDI

Post by xtomx » Mon Jan 23, 2012 10:15 pm

Hi,

-----UPDATE----

After you mentioned the Port Setup XML I looked for the file on my hard drive and found one in my Cubase 6 installation. I took this one, copied it to the Sequel 3 folder in /users/.../appdata/Steinberg/Sequel 3 and now everything works smoothly.

Seems it could not be created in the first place for whatever reason...

----- UPDATE END----
I tried:
- renamed the directory one more -> no success
- the file you mentioned is not there
- my drivers are up to date (i guess the product as well as support is discontinued)

Is there anything else I can do? I wonder what the popup says, which disappears very quickly before S3 crashes. Is there a log I can open?

Thanks,
Thomas

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JHP
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Re: S3 hangs during startup when initializing MIDI

Post by JHP » Thu Jan 26, 2012 10:09 am

Ok nice, so it was related to the "Port Setup.xml". Problem solved... :)

Gr,
JHP
Jan Peters, QA
Steinberg Media Technologies GmbH
Hamburg, Germany
Check out Steinberg on YouTube, Twitter and Facebook!

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