Video Export Nuendo freeze

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ArchimonDe
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Video Export Nuendo freeze

Post by ArchimonDe »

Hi, lately, I've tried exporting a video and even in a completely blank project with 2 audio events, when I click EXPORT VIDEO, Nuendo just freezes. I don't remember changing anything on my PC, except maybe updating GPU drivers.
Main: Nuendo 10.3 (latest), Steinberg UR22c, Windows 10 Pro, CPU i7 6700K, 32 GB RAM DDR3, RTX 2060 Super, SSDs

Martin.Jirsak
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Re: Video Export Nuendo freeze

Post by Martin.Jirsak »

Hi,

Could you please use Microsoft ProcDump utility, to generate a DMP file, where we could see, what happens? Share it here then. Thanks.
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ArchimonDe
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Re: Video Export Nuendo freeze

Post by ArchimonDe »

Hi, no I can't. I'm not a programmer so I don't have a clue what, how or when to do with that utility. I click on Export Video and Nuendo freezes, every time.
Main: Nuendo 10.3 (latest), Steinberg UR22c, Windows 10 Pro, CPU i7 6700K, 32 GB RAM DDR3, RTX 2060 Super, SSDs

Martin.Jirsak
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Re: Video Export Nuendo freeze

Post by Martin.Jirsak »

Hi,

Then I would recommend to downgrade your GPU back, if this was the only change. But it's just shooting to the darkness without the DMP file.
Martin Jirsak
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ArchimonDe
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Re: Video Export Nuendo freeze

Post by ArchimonDe »

Or maybe you can simply tell me what to write into ProcDump to give you the info you need... :roll:
I entered "procdump -ma -w -t nuendo10.3.exe" and it generated 2 GB file. Is that what you want? I'm asking before I start uploading it for nothing, because 2 GB upload is not a joke.
Main: Nuendo 10.3 (latest), Steinberg UR22c, Windows 10 Pro, CPU i7 6700K, 32 GB RAM DDR3, RTX 2060 Super, SSDs

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Re: Video Export Nuendo freeze

Post by Martin.Jirsak »

Hi,

Yes, this is the right file.
Martin Jirsak
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ArchimonDe
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Re: Video Export Nuendo freeze

Post by ArchimonDe »

This is the dump file: https://drive.google.com/file/d/1sa2-QU ... sp=sharing
I initiated the procdump, started Nuendo, loaded a project with a video, set left and right locators, went to File>Export>Video and freeze. Then I killed Nuendo with a process explorer and the dump was created.
Main: Nuendo 10.3 (latest), Steinberg UR22c, Windows 10 Pro, CPU i7 6700K, 32 GB RAM DDR3, RTX 2060 Super, SSDs

Martin.Jirsak
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Re: Video Export Nuendo freeze

Post by Martin.Jirsak »

Hi,

Sorry for my delay. When I tried to download the DMP file, I got "Access Denied" message.
Martin Jirsak
How to show notes of the chord/scale only
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noeqplease
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Re: Video Export Nuendo freeze

Post by noeqplease »

"completely blank project with 2 audio events"

Maybe Nuendo expect a video file to be on the timeline, in order that it can export it?
Macbook Pro 2019, i9 2.3GHz 8 core Intel, Mac OSX 10.15.6, 16GB RAM, LaCie 4TB audio drive, Nuendo 10.3, Focusrite RedNet2 Interface.

ArchimonDe
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Re: Video Export Nuendo freeze

Post by ArchimonDe »

Well as a matter of fact just a few days ago I deleted the file, because it's been a long time. Here is a new link that should work: https://drive.google.com/file/d/1Nua283 ... sp=sharing

@noeqplease: by that I meant 2 audio events with a video in the project. It really doesn't matter what's in the project. I tried that with different video formats and the issue is still the same. I click Export Video and Nuendo freezes.
Main: Nuendo 10.3 (latest), Steinberg UR22c, Windows 10 Pro, CPU i7 6700K, 32 GB RAM DDR3, RTX 2060 Super, SSDs

ArchimonDe
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Re: Video Export Nuendo freeze

Post by ArchimonDe »

Another 10 days without response. So can I delete the link and just learn to live with a bugged video export without any way of contacting Steinberg employees that could do something about it?
Main: Nuendo 10.3 (latest), Steinberg UR22c, Windows 10 Pro, CPU i7 6700K, 32 GB RAM DDR3, RTX 2060 Super, SSDs

Martin.Jirsak
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Re: Video Export Nuendo freeze

Post by Martin.Jirsak »

Hi,

Reported to Steinberg.
Martin Jirsak
How to show notes of the chord/scale only
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