MR816csx audio dropouts

All about Steinberg's Advanced Integration DSP Studio MR816 CSX and MR816 X.
bambamstudio
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MR816csx audio dropouts

Post by bambamstudio » Tue Jan 18, 2011 1:26 pm

Kine a lot of people, I have the same problem. Under win xp no dropout, under win 7 32bit a lot of dropouts. Even with an high latency, even when I play a video from youtube.

SO I want to uninstall the FW driver, Does anyone know how to uninstall this? I tried in win7 under software, but the uninstaller freezes. Is there any other way?
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Re: MR816csx audio dropouts

Post by Tyaetsch » Sat Jan 22, 2011 12:10 pm

Hello,
same problem here. Win XP with Cubase 5 or Wavelab 6 + MR816csx => No dropouts.

New installed win 7 (ultimate 64 Bit) and new installed Cubase 6 (both 32 and 64 bit) and Wavelab 7 + MR816csx.
Dropouts every few seconds, tried a lot of different System settings (Soundcards, switched off the not used devices (USB, eSATA) and Antivirus and firewall software. But the issue is still there.

Is it a 'known' issue with Win 7 and MR816csx ?

A lateny checker software said there is no Problem with this system but my ears say somthing else.

Thanks,

Tyaetsch
Software: Cubase Pro, Wavelab, Halion, Groove Agent, (all last update), Windows 10, Waves PlugIns
Studio-Hardware: PC i9-9900K 32GB, Steinberg Interface (MR816csx, UR44, UR22mkII), Steinberg CMC (QC/CH/TP/PD), ICON (M+,X+,B+) Dynaudio (LYD-7), Beyerdynamic (DT1990pro, DT990pro, DT-770pro), Sennheiser (KM-184, e906), Audio Technica (AT-4050), HOFA (Basstraps, absorbers, diffusors)
Guitars: Gibson (1969 LesPaul DeLuxe, LC ES-335, SG Standard), Fender (EC Strat, Jazzbass), Ibanez (SG, 540S), Lakewood (M32-CP), Yamaha (CGX171CCA, G-65-1), Joan Cashimira (144).
Amps/Cabinet: Fractal Audio AxeFx II, Mesa Boogie Studio 22, Mesa Boogie 50:50 (with 2x12 Roadking)
Keyboards: Roland (D-10) as Midi Input Device

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Re: MR816csx audio dropouts

Post by Ian s » Sat Jan 22, 2011 10:51 pm

MR 816csx Win7 32 C5.5.2 32 running here, no problems. But I had a devil of a time with the MR on XP!
C9.5 | W7 | MR 816CSX, MR 816X | CC121| ES-175D | ES-345

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Re: MR816csx audio dropouts

Post by bambamstudio » Sat Jan 22, 2011 11:50 pm

I read a lot of problems all over the internet. The solution can be installing the 1.5 drivers, but I can;t uninstall the 1.6 driver...
Never let your wife prevent you from buying gear. A house will not buy a synth, but a synth can buy a house!
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Re: MR816csx audio dropouts

Post by the-poor-greek » Tue Jan 25, 2011 3:23 pm

Same problem for me! I used also 1,5 drivers and the problem is just the same. But it's possible the problem to be the graphic card, so if there's something you tried please tell me your proposition, because this cheap Nvidia GT220 I use is more than useless right now... many dropouts come from there, when I updated latest drivers. thank you

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Re: MR816csx audio dropouts

Post by GIRO » Tue Jan 25, 2011 3:48 pm

I have my MR816 CSX working fine on my Win 7 64bit pro.

Make sure the FW interface is TI chip set and also you can use the Yamaha FW utility to slow the FW buffers to 200.
A re-start of the system is a must after changing the speed of the FW. drop outs should go away. If still drops, check your FW card and video card..

I have also updated the firmware of my MR interface. (As with every firmware update, of any make or model, this is at your on risck if done wrong but if you follow the provided instructions by Yamaha, everything will go smoothly)

INFO about my PC:
Rain ION rack mount system - Win 7 pro 64bit - AMD 6 core Phenom II 3.2ghz - 16 GB Ram
ATI Radeon HD 4650 video card - internal audio is disable. the OS is tuned up.
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Re: MR816csx audio dropouts

Post by Tyaetsch » Thu Jan 27, 2011 12:35 am

Hello,

mmh, maybe one of my harddisks is the reason.
If I play the Cubase 6 Demosong from my 'old' Harddisk, there are dropouts every few seconds.
I copied the song to a newer (faster?) disk with more cache=> No dropouts.

The disk has no problem with XP and Cubase 5.
But with Win 7 (64 bit) and Cubase 6, maybe it's not fast enough (?).

I hope that is the solution for me.

Good night now :-).

Tyaetsch
Software: Cubase Pro, Wavelab, Halion, Groove Agent, (all last update), Windows 10, Waves PlugIns
Studio-Hardware: PC i9-9900K 32GB, Steinberg Interface (MR816csx, UR44, UR22mkII), Steinberg CMC (QC/CH/TP/PD), ICON (M+,X+,B+) Dynaudio (LYD-7), Beyerdynamic (DT1990pro, DT990pro, DT-770pro), Sennheiser (KM-184, e906), Audio Technica (AT-4050), HOFA (Basstraps, absorbers, diffusors)
Guitars: Gibson (1969 LesPaul DeLuxe, LC ES-335, SG Standard), Fender (EC Strat, Jazzbass), Ibanez (SG, 540S), Lakewood (M32-CP), Yamaha (CGX171CCA, G-65-1), Joan Cashimira (144).
Amps/Cabinet: Fractal Audio AxeFx II, Mesa Boogie Studio 22, Mesa Boogie 50:50 (with 2x12 Roadking)
Keyboards: Roland (D-10) as Midi Input Device

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Re: MR816csx audio dropouts

Post by Tyaetsch » Thu Jan 27, 2011 12:42 am

...by the way. The VST-meter shows no disk problems while the song ist playing, and the Asio-meter shows 30%.
But changing the disk helps here. Hope it's the same when I try it again tomorrow...opss, tomorrow is today....good night now...

Tyaetsch
Software: Cubase Pro, Wavelab, Halion, Groove Agent, (all last update), Windows 10, Waves PlugIns
Studio-Hardware: PC i9-9900K 32GB, Steinberg Interface (MR816csx, UR44, UR22mkII), Steinberg CMC (QC/CH/TP/PD), ICON (M+,X+,B+) Dynaudio (LYD-7), Beyerdynamic (DT1990pro, DT990pro, DT-770pro), Sennheiser (KM-184, e906), Audio Technica (AT-4050), HOFA (Basstraps, absorbers, diffusors)
Guitars: Gibson (1969 LesPaul DeLuxe, LC ES-335, SG Standard), Fender (EC Strat, Jazzbass), Ibanez (SG, 540S), Lakewood (M32-CP), Yamaha (CGX171CCA, G-65-1), Joan Cashimira (144).
Amps/Cabinet: Fractal Audio AxeFx II, Mesa Boogie Studio 22, Mesa Boogie 50:50 (with 2x12 Roadking)
Keyboards: Roland (D-10) as Midi Input Device

Tyaetsch
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Re: MR816csx audio dropouts

Post by Tyaetsch » Mon Jan 31, 2011 11:31 am

Hello again,

today it looks like the harddrive was not the main reason for the dropouts.
It's all ok now with win7 and Cubase6 when I start Cubase with the demosong.
But when I move my mouse, the dropouts are there. I changed my logitech wirelessmouse with a microsoft USB (wire) mouse.But it's the same. No mousemeovements => no dropouts. Mousemovement => Dropouts.

I haven't had this issue with XP and Cubase5.

Any comments about this issue?

Tyaetsch
Software: Cubase Pro, Wavelab, Halion, Groove Agent, (all last update), Windows 10, Waves PlugIns
Studio-Hardware: PC i9-9900K 32GB, Steinberg Interface (MR816csx, UR44, UR22mkII), Steinberg CMC (QC/CH/TP/PD), ICON (M+,X+,B+) Dynaudio (LYD-7), Beyerdynamic (DT1990pro, DT990pro, DT-770pro), Sennheiser (KM-184, e906), Audio Technica (AT-4050), HOFA (Basstraps, absorbers, diffusors)
Guitars: Gibson (1969 LesPaul DeLuxe, LC ES-335, SG Standard), Fender (EC Strat, Jazzbass), Ibanez (SG, 540S), Lakewood (M32-CP), Yamaha (CGX171CCA, G-65-1), Joan Cashimira (144).
Amps/Cabinet: Fractal Audio AxeFx II, Mesa Boogie Studio 22, Mesa Boogie 50:50 (with 2x12 Roadking)
Keyboards: Roland (D-10) as Midi Input Device

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Re: MR816csx audio dropouts

Post by jimmydeluxe » Mon Feb 07, 2011 9:19 pm

Dropouts stopped for me when I put a fw400 to fw800 adapter on and started plugging the mr816b into the fw800 slot, but I'm on a mac pro.
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Re: MR816csx audio dropouts

Post by thehornyscotsman » Tue Feb 08, 2011 1:25 pm

hello there,

first thing im going to tell you is i dont have the mr816 but through research of possibly getting a firewire interface i've come across a common issue with firewire and win7, the solution more often than not is to go to your device manager and right click the 1394 ieee bus controller and change it to the legacy driver, hope this helps

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Re: MR816csx audio dropouts

Post by rtorstrick » Tue Feb 08, 2011 6:01 pm

I'm having dropouts on a fast machine in Wavelab 7 using the legacy driver.
Windows 10
Cubase 10, Halion 6.1.15, Wavelab 9.5.35, Dorico 2.1
Intel Core i7, 16 Gb RAM, ASUS Z97-A mobo, 256 Gb SATA SSD system drive, 2x2TB SATA media drives,
G-Drive 3TB USB 3 drive.
Steinberg UR-RT 2, Steinberg MR816csx, Yamaha KX8, CC121, UAD-2 Duo (Pcie)

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hell mood
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Re: MR816csx audio dropouts

Post by hell mood » Wed Feb 09, 2011 10:05 am

same problems here with my new MR 816csx:

CUBASE 6
no problems (win7, 64bit) at all BUT if i change the volume of a clip during playback ---> dropouts

YOUTUBE
dropouts every 5 to 10 seconds when playing youtube-videos in FULLSCREEN

seems the problem is the graphic/video-card!
any ideas /solutions / experiences????
thx
helmut
DA-X-PC, Gigabyte X99 UD4P, i7-5820K, 32GB RAM, Nvidia GTX 1050TI, Win 10 64bit, Universal Audio Apollo Twin USB, Universal Audio LA-610 mk2, Cubase Pro 9.5.21, WaveLab Pro 9, CC121, HALion 5, HALion Sonic 2, Virtual Guitarist 2, UJAM Guitarists, NI Komplete 8, NI Alicias Keys, Nexus2, Sylenth1, Korg M1, Toontrack, Waves, Lexicon, Relab LX480, Slate Digital Everything Bundle, Mackie Big Knob, 2x UAD2 Duo, Neumann TLM103, Rode NTK, AKG C214, VOVOX Cables, Adam P11A + Sub8, Yamaha NS-10m ...

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Re: MR816csx audio dropouts

Post by petepraise » Mon Feb 14, 2011 8:32 pm

Sorry to add to the list instead of a cure but I have a Windows 7 64bit Core i5 netbook with 8GB ram and I have tried everything, including moving to a TI firewire cardbus disabled everything including the graphics driver so that I lost the 2nd screen I would use to record live with. Nothing worked. The graphics were so low the only thing that I could see in cubase was the control unit and when I pressed play the dropouts were just as bad. I also tried my N12 on the laptop (works a treat in the studio on Vista ultamate 64bit) and it was the same. I've sent word to steinberg but as yet heard nothing back. I really don't know what to do next. If I thought installing the studio vista would cure everything I'd give it a go but the laptops 6mths old and all that hastle just to find out its the same would kill me.
I've only had the MR8 a few days and I'm sure I could return it but I really want it to work. I used an Audiofire 4 on the same notebook a week ago and after increasing the buffer to 190 it worked perfect for multitrack recording, at 512 the MR8 can't play 1 single imported music track or an itunes song without stuttering and droping out. I'll have spent nearly £1000 by the time I add up the unit and cards etc so keeping it as a studio ornament is really not an option. If anyone can come up with a solution there are by the looks of things a lot of us who really need it. :(
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Re: MR816csx audio dropouts

Post by petepraise » Tue Feb 15, 2011 2:25 am

Update,
Trolling through the forum archive I came accross a post that - sorry I forgot who posted it but I'm extreemly grateful to you - said they disabled the ACPI under battery in the device manager and it solved their problems. Well I tried this and for the first time Cubase 6 played back the track of music with no drop outs. I then went back and disabled network and over the past few hours I've been able to do test recordings of an ipod backing track with me singing and some harmony overdubs. So one stereo music track and one vocal track together no drop outs. DPC Latency checker is mostly green ocasionally yellow. Although I have still seen the very odd red but cubase is still working as stated above. I don't think this has fixed it to rock solid status by any means but a few hours ago it couldn't play back 1 track for a few seconds so if you have not tried this battery fix its worth a go. It still can't play an itunes track but if Cubase works I don't care. I really only need this to track our band for albums, all my editing will be on the N 12 in the studio and its solid (thank God) but it would be great if a new driver that solved all these problems came out. A card this expensive should really work out the box.
If you meet me and forget me you've lost nothing,
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Re: MR816csx audio dropouts

Post by DjGigi » Tue Feb 15, 2011 10:36 pm

i have the same prob since i installed Cubase 6 and the new driver for my MR816 CSX...!!
With the driver 1.7 i had every sec dropouts then i changed to 1.6 and now i have less dropouts but they still there..
I'm really mad with steinberg i hope work hard an any solution for this massive problem!!!
Cubase 5.5 on my Old G5 Quad was perfect and now i have a Mac pro and Cubase 6 and i can't produce because dropouts and crashing Cubase...!!

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Re: MR816csx audio dropouts

Post by PascalVB » Wed Feb 16, 2011 6:39 pm

Tyaetsch wrote:Hello again,

today it looks like the harddrive was not the main reason for the dropouts.
It's all ok now with win7 and Cubase6 when I start Cubase with the demosong.
But when I move my mouse, the dropouts are there. I changed my logitech wirelessmouse with a microsoft USB (wire) mouse.But it's the same. No mousemeovements => no dropouts. Mousemovement => Dropouts.

I haven't had this issue with XP and Cubase5.

Any comments about this issue?

Tyaetsch
Try using a PS2 keyboard and mouse. USB can sometimes cause DPC latency spikes, which results in audio dropouts.
i7-950 - Gigabyte X58A-UD3R rev2 - MSI R6850 1 GB - 12 GB RAM - Win7 64 bit - 2 x OCZ Vertex 2 120 GB SSD - Cubase 7.0.5 64 bit - 2 x MR816X - SPL Mixdream - CC121 - HALion 5 - KRK VXT6 - Adam Sub7 - KRK Ergo - 2 x Motu MIDI Express 128 + lots of plugins and outboard synths & gear

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Re: MR816csx audio dropouts

Post by PascalVB » Wed Feb 16, 2011 6:42 pm

hell mood wrote:same problems here with my new MR 816csx:

CUBASE 6
no problems (win7, 64bit) at all BUT if i change the volume of a clip during playback ---> dropouts

YOUTUBE
dropouts every 5 to 10 seconds when playing youtube-videos in FULLSCREEN

seems the problem is the graphic/video-card!
any ideas /solutions / experiences????
thx
helmut
If your graphics card is an NVidia card, then it may indeed be the problem. There are known issues with the NVidia drivers. You can try a cheap ATI graphics card instead.
It might also be that your graphics card and the MR816 share the same IRQ.
i7-950 - Gigabyte X58A-UD3R rev2 - MSI R6850 1 GB - 12 GB RAM - Win7 64 bit - 2 x OCZ Vertex 2 120 GB SSD - Cubase 7.0.5 64 bit - 2 x MR816X - SPL Mixdream - CC121 - HALion 5 - KRK VXT6 - Adam Sub7 - KRK Ergo - 2 x Motu MIDI Express 128 + lots of plugins and outboard synths & gear

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Re: MR816csx audio dropouts

Post by Syncamorea » Fri Feb 18, 2011 5:44 pm

I'm getting random dropouts on playback. Here's my system:

Cubase 6 & Wavelab 7

Intel Q6700 2.67GHz
4 GB RAM Mushkin Redline 5-5-5-12
Asus Maximus formula
ATI 4670 GPU

W7 64 bit

MR816CSX, MR816X, CC121

Tonight, I'll try DPC Latency checker and some of the other recommendations on this thread. I'd appreciate it if a Steinberg mod would chime in and give more specific info about disabling devices in device manager (like the order of devices to try and how far to go) and other tweaks. In the mod-written thread, I can't read the linked threads that are in German and I can't find the equivalent threads in English because the website keeps locking up when I try.

I don't believe that the onboard firewire is a problem as this same PC has run an n12 flawlessly for 2 years under XP 32 bit. I do remember needing to tweak the firewire setup to get the n12 running but I don't remember the tweak. I'll mill around looking for that tonight.

In my case, it just appears to be a playback dropout issue. I recorded 16 tracks on the CSX/X combo, mixed in Cubase, mastered in Wavelab to 44.1/16 WAV. When I play the master with Cubase, Wavelab or Media Player, I get random dropourts, but if I move the mastered file to another PC, it plays without dropouts. One last issue - the Maximus Formula ships with a PCI-e soundcard and I had it in place when loading W7, but I did not install the drivers. I'm wondering if I should uninstall that sound card...
DAW #1 (mobile rig): MacBook Pro 2.8GHx, 8GB RAM, Logic Pro 9, Apollo Quad, UA 4-710d, Phoenix DRS-8, Grace m-201 AD.

DAW #2 (project studio): W7/64 PC: Intel i980x, Gigabyte UD-5, 3x2GB Mushkin DDR3 Redline, ATI 5770, Apollo Quad, Grace 904b, Phoenix Nicerizer 16, mucho outboard, Cubase 7, Wavelab 6.

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Re: MR816csx audio dropouts

Post by PascalVB » Sat Feb 19, 2011 10:55 pm

The first devices you could disable to try fix the dropouts are:
- wifi adapter
- onboard lan
- onboard soundcard
- usb devices

In general, anything with a badly written driver can cause audio dropouts.

What brand is your firewire chip?

Make sure that your energy settings in Windows 7 are set to "high performance".

In Windows 7 it might be necessary in some cases to install the legacy Firewire driver in order to fix dropouts, but that should be the last resort.

First thing to do is check if you have DPC latency issues.
i7-950 - Gigabyte X58A-UD3R rev2 - MSI R6850 1 GB - 12 GB RAM - Win7 64 bit - 2 x OCZ Vertex 2 120 GB SSD - Cubase 7.0.5 64 bit - 2 x MR816X - SPL Mixdream - CC121 - HALion 5 - KRK VXT6 - Adam Sub7 - KRK Ergo - 2 x Motu MIDI Express 128 + lots of plugins and outboard synths & gear

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Re: MR816csx audio dropouts

Post by Syncamorea » Thu Feb 24, 2011 3:29 pm

PascalVB wrote:The first devices you could disable to try fix the dropouts are:
- wifi adapter
- onboard lan
- onboard soundcard
- usb devices

In general, anything with a badly written driver can cause audio dropouts.

What brand is your firewire chip?

Make sure that your energy settings in Windows 7 are set to "high performance".

In Windows 7 it might be necessary in some cases to install the legacy Firewire driver in order to fix dropouts, but that should be the last resort.

First thing to do is check if you have DPC latency issues.
I do not have a wifi adapter. I disabled the onboard lan and the problem vanished. I'm probably going to remove the onboard sound card. I didn't install the drivers for it when I did the W7 install because I knew I'd be using the MR-816, so there's really no need to have it on the mobo.

I think the Asus Rampage firewire chip is a Via. I used the same motherboard with an n12 and had zero issues so I'm not worried about the Fw chip. My USB devices are: mouse, Cubase/Wavelab dongle, CC121. Energy settings and overall OS setup are optimized. This PC is dedicated to audio, is not on the Internet, has no antivirus, etc. I did a live recording last Sunday with 16 tracks running and got great results at 44.1/24. This was my first opportunity with the daisy chained MRs and also my first time out with a Universal Audio LA-610 Mk II. It was awesome on vocals - the singer does blues with Koko Taylor type dynamics. That channel strip rocks and has so much range. I need three more of those suckers. Drool / off.
DAW #1 (mobile rig): MacBook Pro 2.8GHx, 8GB RAM, Logic Pro 9, Apollo Quad, UA 4-710d, Phoenix DRS-8, Grace m-201 AD.

DAW #2 (project studio): W7/64 PC: Intel i980x, Gigabyte UD-5, 3x2GB Mushkin DDR3 Redline, ATI 5770, Apollo Quad, Grace 904b, Phoenix Nicerizer 16, mucho outboard, Cubase 7, Wavelab 6.

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Re: MR816csx audio dropouts

Post by PascalVB » Thu Feb 24, 2011 5:49 pm

Great you got it fixed!
Enjoy your MR816's
i7-950 - Gigabyte X58A-UD3R rev2 - MSI R6850 1 GB - 12 GB RAM - Win7 64 bit - 2 x OCZ Vertex 2 120 GB SSD - Cubase 7.0.5 64 bit - 2 x MR816X - SPL Mixdream - CC121 - HALion 5 - KRK VXT6 - Adam Sub7 - KRK Ergo - 2 x Motu MIDI Express 128 + lots of plugins and outboard synths & gear

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Re: MR816csx audio dropouts

Post by frontgarcia » Sun Sep 11, 2011 8:59 pm

I can't use my ipad to control cubase vst because when I turn on the wifi the cubase starts droputs :/
when the steinberg going fix it ????????????

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Re: MR816csx audio dropouts

Post by blueskyway » Thu Jan 31, 2013 7:40 pm

Just to update this thread, I bought a used MR816x, and was having dropouts like crazy. I am used to compatibility issues setting up audio, so didn't panic but began surfing for a solution. I have an AMD Phenom II 4-core, multi-SSD system, with Asus mobo, running WIN 7 , 64-bit. I downloaded and installed the latest driver pack, and insured I had the latest firmware. I tried various latency settings to no avail. Finally, I found this thread and on a lark I followed one of the above posts about going into Control Panel, then to the POWER OPTIONS. The thread above called it the "Battery" settings, but it just uses the icon of a battery, it is called power. In my iteration of WIN7/64, It gives no advanced option to set ACPI, instead, it just defaults to a medium power saving scheme--below there, you see a radio button marked "HIGH PERFORMANCE." Select that, close, reboot. Done! Problem solved. The issue, at least for me, was an underpowered Firewire section built onto the mobo. I was glad it was solved so quickly. Have had this kind of thing go on for days or weeks! Cheers all, hope this helps someone.

~Kurtis
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Heywood
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Re: MR816csx audio dropouts

Post by Heywood » Mon Feb 04, 2013 11:16 pm

I am new to this and can't say I know exactly what a drop out is, but it sounds like the problem I am having, when recording and all the sound "just drops" for a split second leaving a pop type sound on the recording.

I recently got a new desktop with windows 8 (64 bit) and have been having dropouts (as described above) at least every couple of minutes, sometimes a lot more. I also get these dropouts when I click on other programs or open a web page while cubase is open. These dropouts happen only when I have cubase open and channeled through my MR816csx. I do not get these drop outs when I record in cubase through my computers (beats) sound card, I also do not get these dropouts when just the MR editor is open or using my MR816csx to lay down some tracks into Audacity (a free recording program). I have just been using the software that came with the MR816 (CubaseAI4), but downloaded the trial version of Cubase elements 6, (64 bit version) to see if it made a difference, unfortunately the same thing happens in 6. I installed the SIIG FireWire 2-Port PCIe NN-E20012-S2 with TI chipset and use a Black Lion MKII external word clock, I've tried switching to the internal word clock, but to no avail. I have tried playing with buffer size, direct monitoring, sample rate, and am completely baffled as to why this only happens when using my MR816 with cubase. Anybody with similar problems?

I am using an HP Envy h8 1420t with 16 GB ram and intel core i7 processor, the weakest link in my computer is the Intel HD Graphics card, but I think the computer overall should be more than adequate to handle what i'm throwing at it. Although I had other issues on occasion, I did not have this problem in Vista or Windows 7 with the on board 4 pin firewire port on my now dead HP laptop.
Peace!

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