Crashes after long session time and quit

For users of legacy Steinberg Cubase software
Post Reply
tcgass
Junior Member
Posts: 53
Joined: Wed Aug 01, 2012 2:57 pm
Contact:

Crashes after long session time and quit

Post by tcgass »

Hi everybody,

I'm working with Cubase 6.5.0 on OSX 10.7.4 and experience more and more "crashes" in the following situations:

When a session is open for some time (app. 1 hour), I press play, the music starts, but I'm unable to control anything and have to "force quit" the application.

When trying to quit a session, I see the "beachball of death" and have to force quit the application.

Could anybody give me a hint on how to solve this probem?

Martin.Jirsak
Forum Elder
Posts: 22661
Joined: Sun Mar 20, 2011 3:52 pm
Contact:

Re: Crashes after long session time and quit

Post by Martin.Jirsak »

Hello,

Try to update to the latest version: 6.0.7.

What plug-ins do you use in the project? Is this problem with all projects, or only with some of projects? What about your system optimization?
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

tcgass
Junior Member
Posts: 53
Joined: Wed Aug 01, 2012 2:57 pm
Contact:

Re: Crashes after long session time and quit

Post by tcgass »

Hi Martin

thanks for your repl! Yes, it happens with all sessions, even with "plug-in free" sessions. As for the latest version: I have 6.5.0, you mention 6.0.7, the last downloadable update is 6.5.0 - or do I miss something?

Thomas

Martin.Jirsak
Forum Elder
Posts: 22661
Joined: Sun Mar 20, 2011 3:52 pm
Contact:

Re: Crashes after long session time and quit

Post by Martin.Jirsak »

Hi,

Oh, I'm sorry. So, if you have 6.5, you can update to 6.5.1. But as you probably know: "Hotfixes do not pass the whole test cycle. They are released preliminarily in order to provide a quick solution for specific problems."

What about your system optimization?
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

tcgass
Junior Member
Posts: 53
Joined: Wed Aug 01, 2012 2:57 pm
Contact:

Re: Crashes after long session time and quit

Post by tcgass »

no problem ;-)

Yes, I did a system optimization including disc check & repair and permissions check & repair - but this didn't help.
As for the update to 6.5.1: I can only find 6.5.0 on the Steinberg site - is there a special place for hotfixes?

Thomas

Martin.Jirsak
Forum Elder
Posts: 22661
Joined: Sun Mar 20, 2011 3:52 pm
Contact:

Re: Crashes after long session time and quit

Post by Martin.Jirsak »

There is hotfix on the link, I sent you before. This one.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

tcgass
Junior Member
Posts: 53
Joined: Wed Aug 01, 2012 2:57 pm
Contact:

Re: Crashes after long session time and quit

Post by tcgass »

Tahnks a lot! ;-)

tcgass
Junior Member
Posts: 53
Joined: Wed Aug 01, 2012 2:57 pm
Contact:

Re: Crashes after long session time and quit

Post by tcgass »

Well, I've installed version 6.5.3 now, but still closing a session ends in a unresponsive Cubase... I guess, I have to wait for a new release?
Thomas

Martin.Jirsak
Forum Elder
Posts: 22661
Joined: Sun Mar 20, 2011 3:52 pm
Contact:

Re: Crashes after long session time and quit

Post by Martin.Jirsak »

Can you ty tresh (or rename) preferences?
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

tcgass
Junior Member
Posts: 53
Joined: Wed Aug 01, 2012 2:57 pm
Contact:

Re: Crashes after long session time and quit

Post by tcgass »

Thanks so much I'll give it a try first thing tomorrow... :-)

tcgass
Junior Member
Posts: 53
Joined: Wed Aug 01, 2012 2:57 pm
Contact:

Re: Crashes after long session time and quit

Post by tcgass »

...another day, another try, but still the same problem:

I've trashed preferences, run additional system and file system checks, repaired permissions, but the problem still remains. I wonder if anybody from the forum or from Steinberg might be able to read the crash report in order to figure out what happens here...

Thomas

tcgass
Junior Member
Posts: 53
Joined: Wed Aug 01, 2012 2:57 pm
Contact:

Re: Crashes after long session time and quit

Post by tcgass »

...I guess I have to accept, that "force quit" is the only way to finish a cubase session though... ;-)

Please, Steinberg, any ideas about this? Is there a way to find out via the crash report why this happens now almost every time I use Cubase?

Thomas

Post Reply

Return to “Older Cubase versions”

Who is online

Users browsing this forum: Google [Bot] and 7 guests