Can't download Cubase AI 8 from steinberg.net

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mattfaxmusic
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Can't download Cubase AI 8 from steinberg.net

Post by mattfaxmusic »

Hello people,

I got myself a UR22 sound card today, which seems excellent by the way. Congrats the Sternberg for that.
As you may know, you can get a copy of Cubase AI 8, but once I try to download it, it blocks around 400/500MB and just stop downloading saying "the connection been lost", when my connection is working fine.

I tried on multiple explorers like Safari or Chrome, and still does the same problem. What can I do ?

Thanks,

Joel Gragg
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Re: Can't download Cubase AI 8 from steinberg.net

Post by Joel Gragg »

Hello Matt,

I have sent you a new link with instructions in a Private Message.
Joel Gragg
Steinberg US Support

Jroc
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Re: Can't download Cubase AI 8 from steinberg.net

Post by Jroc »

I've been having the same problem. Can anyone help me with this. Please and thank you

Joel Gragg
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Re: Can't download Cubase AI 8 from steinberg.net

Post by Joel Gragg »

Hello Jroc,

I have submitted a PM to you.
Joel Gragg
Steinberg US Support

nhcreel
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Re: Can't download Cubase AI 8 from steinberg.net

Post by nhcreel »

I am also having this same problem. Can anyone please help? Thank you

Joel Gragg
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Re: Can't download Cubase AI 8 from steinberg.net

Post by Joel Gragg »

Hello Nhcreel,

I've sent you PM.
Joel Gragg
Steinberg US Support

mossherbstien
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Re: Can't download Cubase AI 8 from steinberg.net

Post by mossherbstien »

I am having the same problem. Please help.

chrisogle001
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Re: Can't download Cubase AI 8 from steinberg.net

Post by chrisogle001 »

I have submitted a ticket and haven't heard back. The download link is broken. I can't get Cubase AI 8 to download past 90%.

c-concat-p
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Re: Can't download Cubase AI 8 from steinberg.net

Post by c-concat-p »

Hello Steinbergers!

Apparently this is still a problem. I too bought a UR22 and I have been trying to download Cubase AI 8 for hours. The speed just drops to 0kbps and stays there. :cry: Is there a mirror or alternate download location? Help PLEASE!!!!!!!! I want to use this thing!

anderskg
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Re: Can't download Cubase AI 8 from steinberg.net

Post by anderskg »

I'm having the same issue. I've tried on every browser and no luck. Can anyone help?

VanYeti
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Re: Can't download Cubase AI 8 from steinberg.net

Post by VanYeti »

I too am having issues downloading AI 8 for PC from my steinberg page any help?

Evan Thompson
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Re: Can't download Cubase AI 8 from steinberg.net

Post by Evan Thompson »

I am having a similar problem. When I attempt to download Cubase AL8 windows loader, it downloads a compressed folder that is empty. I have tried downloading through the Steinberg website using Internet Explorer and Google Chrome. I have sent a support request, and I am waiting for a reply.

Follow up: I received a reply from support. They sent me a link to a DropBox file, which I cannot reveal by request. The link contained the files I needed to install the program. Be aware that the DropBox download failed many times. I restarted the download on off hours (late at night) and it was successful. Hopefully support will fix this issue in the near future. If not, I recommend that you contact them directly.
Last edited by Evan Thompson on Fri Nov 13, 2015 10:18 pm, edited 1 time in total.

iasoundman
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Re: Can't download Cubase AI 8 from steinberg.net

Post by iasoundman »

I am unable to download as well. It will not even start a download in Firefox. Edge will download, but it is an empty zip folder. Firefox will attempt to download a mac version, but I cancel it as I only need the Windows version.

ajtorg12
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Re: Can't download Cubase AI 8 from steinberg.net

Post by ajtorg12 »

I also have the same problem. Its been like 8 months - why can't they fix this?

Raulrd11
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Re: Can't download Cubase AI 8 from steinberg.net

Post by Raulrd11 »

Hello.

I am dealing with the same problem, can anyone help?

Thank you.

MountainTux
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Re: Can't download Cubase AI 8 from steinberg.net

Post by MountainTux »

I am experiencing the same issue. I have tried multiple browsers (Edge and IE say that the download is complete, while FF and DownThemAll both recognize that it's not.) If I try to continue, it says it's trying to download a 117kb file, then immediately fails.

At over 2GB, this is a large download for me - I live in a remote area so I have a pretty aggressive bandwidth cap. I can't keep trying this, I nearly blew my limit for December with this issue. If there's no solution other than to keep trying, or get another download that may or may not work, why can they not just send a disk? Honestly, it's quite frustrating how every corporation out there now appears to assume that everyone on the planet has super high speed, high or unlimited bandwidth connections. Some of us don't have that option, and it's a real kick in the teeth when this kind of stuff crops up.

Any assist would be GREATLY appreciated!

Rocqueman
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Re: Can't download Cubase AI 8 from steinberg.net

Post by Rocqueman »

I have the same problem. no response from Steinburg. WTF?

Also, your support ticket system does not work. It always rejects the operating system no matter what I enter.

cincinnatipiano2016
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Re: Can't download Cubase AI 8 from steinberg.net

Post by cincinnatipiano2016 »

I got my Steinburg UR12 days ago that came with Cubase AI8

When I go to put in ELicenser key it gives me and error that the info is not unique, but it is the info I got from
Steinburg! PLEASE HELP ! I have a project due tomorrow...

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Woznot
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Re: Can't download Cubase AI 8 from steinberg.net

Post by Woznot »

[quote="Joel Gragg"]Hello Matt,

Hi, Do you still have a link for Cubase AI 8, it's a long story. Regards Warren
Windows 10 Pro, Intel i7 6700k Msi 170a M5 Radeo RX 580 8GB, 56GB Ram,Cubase Pro 10.5, Samsung 970 Pro, 6 x Samsung 850/860 Pro SSD. Neumann U87i Focusrite ISA One, Focusrite RME Fireface 800 Behringer X-Touch and X Touch Extender. TEAC Reference UD-501 32bit / 192kHz USB DAC and Headphone Amp Palmer Monicon L Yamaha HS7's Avantone Active MixCubes

cantidio
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Re: Can't download Cubase AI 8 from steinberg.net

Post by cantidio »

Hello support, can you help me? I tried differents navigators, differents download softwares, and the website always block on 1,16gb.

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Dirk Stegemann
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Re: Can't download Cubase AI 8 from steinberg.net

Post by Dirk Stegemann »

cincinnatipiano2016 wrote:When I go to put in ELicenser key it gives me and error that the info is not unique
This is an entirely different problem that does belong in its own thread.
Anyway, others have experienced and solved the same issue.
Dirk Stegemann
Software Developer & QA
SMTG Digital Unit - Services


Steinberg Media Technologies GmbH
Hamburg, Germany

Check out Steinberg on Facebook, YouTube, Twitter, Instagram, SoundCloud and Google+!

heilit
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Re: Can't download Cubase AI 8 from steinberg.net

Post by heilit »

Hello,

I have the same problem, can anyone help me, please ? :(

audioholic29
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Re: Can't download Cubase AI 8 from steinberg.net

Post by audioholic29 »

Can any good Samaritan here provide a link or any dropbox link so that i may download the cubase ai8 windows version 64bit please? I had been trying for days to download the software. Thanks

cbadge
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Re: Can't download Cubase AI 8 from steinberg.net

Post by cbadge »

I am also having this exact problem. Firefox will timeout in the download process and IE will simply download an empty zip file. Can you please help me with my AI 8 download?

scrotaint
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Re: Can't download Cubase AI 8 from steinberg.net

Post by scrotaint »

I turned in a support ticket and I was told to download it again and I keep getting a empty zip file immediately.
Is there another link that will actually give me the download instead of a empty zip file?

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