Activation code in eLicense/Cubase8 pro trial not working

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Vision407
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Activation code in eLicense/Cubase8 pro trial not working

Post by Vision407 » Mon Sep 07, 2015 4:57 am

Every time i enter the activation code the company provided me via email for a 30 day trial for Cubase Pro 8 it goes to the screen where it allows me to enter the code but then there is a red circle with a line through it. Can anyone tell me what i am doing wrong downloading my cubase 7 was not this complicated.

Thanks

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Guillermo
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Re: Activation code in eLicense/Cubase8 pro trial not workin

Post by Guillermo » Mon Sep 07, 2015 1:09 pm

Hello,

Basically it is telling you that the eLicenser cannot host that activation code. Is it the first time you download a trial to that USB-eLicenser?

Best regards,
GN
Guillermo Navarrete, Online Product Specialist
Hamburg, Germany
Check out Steinberg on Facebook, YouTube, Twitter, Instagram, SoundCloud and Google+!

Vision407
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Re: Activation code in eLicense/Cubase8 pro trial not workin

Post by Vision407 » Tue Sep 08, 2015 2:45 pm

yes it my first time trying to download a trail .

Thanks

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Guillermo
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Re: Activation code in eLicense/Cubase8 pro trial not workin

Post by Guillermo » Tue Sep 08, 2015 2:57 pm

Hello,
Vision407 wrote:yes it my first time trying to download a trail .

Thanks
Could you please send me the activation code that you are trying to use in a private message?
I want to verify it is correct, you do have a blue USB-eLicenser, right?

Best regards,
GN
Guillermo Navarrete, Online Product Specialist
Hamburg, Germany
Check out Steinberg on Facebook, YouTube, Twitter, Instagram, SoundCloud and Google+!

Vision407
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Re: Activation code in eLicense/Cubase8 pro trial not workin

Post by Vision407 » Wed Sep 09, 2015 1:45 am

No i do not the last time i was able to use the Cubase 7 trial it sent me a soft e-license. How do i get it to be a soft e-license activation code?

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Guillermo
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Re: Activation code in eLicense/Cubase8 pro trial not workin

Post by Guillermo » Wed Sep 09, 2015 9:07 am

Hello,
Vision407 wrote:No i do not the last time i was able to use the Cubase 7 trial it sent me a soft e-license. How do i get it to be a soft e-license activation code?
Cubase Pro 8 Trial requires a USB-eLicenser, like the Cubase 7 Trial. The Cubase Elements 8 Trial can be used with the soft-eLicenser, you can download it from here:

http://www.steinberg.net/en/products/cubase/trial.html

Best regards,
GN
Guillermo Navarrete, Online Product Specialist
Hamburg, Germany
Check out Steinberg on Facebook, YouTube, Twitter, Instagram, SoundCloud and Google+!

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