Cubase 8.5 Quit Unexpectedly

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alinacedeno
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Joined: Wed Jan 06, 2016 5:22 pm
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Cubase 8.5 Quit Unexpectedly

Post by alinacedeno »

Hi there

My cubase 8.5 keep quit unexpectedly since I update to El Capitan to my macbook pro.

I already updated the e licenser and updated to Cubase 8.5.1 but still the same issue.

Here it is the whole crash report. Please let me know if is just the problem with the status update compatibility with the Capitan or if is another problem.

Thank you!

Process: Cubase 8.5 [712]
Path: /Applications/Cubase 8.5.app/Contents/MacOS/Cubase 8.5
Identifier: com.steinberg.cubase8v5
Version: 8.5.10.125 (8.5.10.125)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Cubase 8.5 [712]
User ID: 501

Date/Time: 2016-02-26 14:24:40.906 -0500
OS Version: Mac OS X 10.11.3 (15D21)
Report Version: 11
Anonymous UUID: 04BCD9AA-2149-8500-1FBF-A028D8999FAC


Time Awake Since Boot: 2000 seconds

System Integrity Protection: enabled

Crashed Thread: 24

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000030000000300
Exception Note: EXC_CORPSE_NOTIFY

VM Regions Near 0x30000000300:
MALLOC_LARGE (reserved 0000000116d7b000-0000000119f7b000 [ 50.0M] rw-/rwx SM=NUL reserved VM address space (unallocated)
-->
JS JIT generated code 000032bfe7000000-000032bfe7001000 [ 4K] ---/rwx SM=NUL

Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff98fa445e read + 10
1 com.apple.CoreFoundation 0x00007fff8c638d71 _CFBundleGrokFileType + 289
2 com.apple.CoreFoundation 0x00007fff8c762f5c _CFBundleCopyArchitecturesForExecutable + 60
3 com.apple.CoreFoundation 0x00007fff8c6f6cc7 CFBundleCopyExecutableArchitectures + 39
4 com.apple.CoreFoundation 0x00007fff8c6f6c7c CFBundleCopyExecutableArchitecturesForURL + 44
5 com.steinberg.VSTPlugManager 0x000000010f166a60 0x10f138000 + 191072
6 com.steinberg.VSTPlugManager 0x000000010f16b080 0x10f138000 + 209024
7 com.steinberg.VSTPlugManager 0x000000010f14ac62 0x10f138000 + 76898
8 com.steinberg.VSTPlugManager 0x000000010f14a0a2 0x10f138000 + 73890
9 com.steinberg.VSTPlugManager 0x000000010f1498ff 0x10f138000 + 71935
10 com.steinberg.VSTPlugManager 0x000000010f14929a 0x10f138000 + 70298
11 com.steinberg.cubase8v5 0x00000001021a61a1 0x1009a8000 + 25158049
12 com.steinberg.cubase8v5 0x00000001021a63cd 0x1009a8000 + 25158605
13 com.steinberg.cubase8v5 0x00000001018d5b3a 0x1009a8000 + 15915834
14 com.steinberg.cubase8v5 0x000000010213011c 0x1009a8000 + 24674588
15 com.steinberg.cubase8v5 0x00000001022da3c6 0x1009a8000 + 26420166
16 com.steinberg.cubase8v5 0x00000001022da4de 0x1009a8000 + 26420446
17 com.steinberg.cubase8v5 0x000000010213085c 0x1009a8000 + 24676444
18 com.steinberg.cubase8v5 0x0000000102135ecb 0x1009a8000 + 24698571
19 com.steinberg.cubase8v5 0x00000001009a9a94 0x1009a8000 + 6804

Thread 1:
0 libsystem_kernel.dylib 0x00007fff98fa36de __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff99aeb729 _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x00007fff99ae9365 start_wqthread + 13

Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff98fa3ff6 kevent_qos + 10
1 libdispatch.dylib 0x00007fff914f5099 _dispatch_mgr_invoke + 216
2 libdispatch.dylib 0x00007fff914f4d01 _dispatch_mgr_thread + 52

Thread 3:
0 libsystem_kernel.dylib 0x00007fff98fa36de __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff99aeb729 _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x00007fff99ae9365 start_wqthread + 13

Thread 4:
0 libsystem_kernel.dylib 0x00007fff98fa36de __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff99aeb729 _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x00007fff99ae9365 start_wqthread + 13

Thread 5:
0 libsystem_kernel.dylib 0x00007fff98fa36de __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff99aeb729 _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x00007fff99ae9365 start_wqthread + 13

Thread 6:: CRASH THREAD
0 libsystem_kernel.dylib 0x00007fff98f9d3da semaphore_timedwait_trap + 10
1 com.steinberg.cubase8v5 0x000000010214ebbe 0x1009a8000 + 24800190
2 com.steinberg.cubase8v5 0x000000010214f60d 0x1009a8000 + 24802829
3 com.steinberg.cubase8v5 0x00000001018f219f 0x1009a8000 + 16032159
4 com.steinberg.cubase8v5 0x000000010214e7df 0x1009a8000 + 24799199
5 libsystem_pthread.dylib 0x00007fff99aebc13 _pthread_body + 131

Thread 7:
0 libsystem_kernel.dylib 0x00007fff98fa36de __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff99aeb729 _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x00007fff99ae9365 start_wqthread + 13

Thread 8:
0 libsystem_kernel.dylib 0x00007fff98fa36de __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff99aeb729 _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x00007fff99ae9365 start_wqthread + 13

Thread 9:
0 libsystem_kernel.dylib 0x00007fff98fa36de __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff99aeb729 _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x00007fff99ae9365 start_wqthread + 13

Thread 10:: CVDisplayLink
0 libsystem_kernel.dylib 0x00007fff98fa2eb2 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff99aec150 _pthread_cond_wait + 767
2 com.apple.CoreVideo 0x00007fff93836f76 CVDisplayLink::runIOThread() + 676
3 com.apple.CoreVideo 0x00007fff938369a9 startIOThread(void*) + 147
4 libsystem_pthread.dylib 0x00007fff99aebc13 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff99aebb90 _pthread_start + 168
6 libsystem_pthread.dylib 0x00007fff99ae9375 thread_start + 13

Thread 11:
0 libsystem_kernel.dylib 0x00007fff98fa36de __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff99aeb729 _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x00007fff99ae9365 start_wqthread + 13

Thread 12:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff98fa2eb2 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff99aec150 _pthread_cond_wait + 767
2 libc++.1.dylib 0x00007fff8f02868f std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
3 com.apple.JavaScriptCore 0x00007fff9045d57b JSC::GCThread::waitForNextPhase() + 171
4 com.apple.JavaScriptCore 0x00007fff9045d3c8 JSC::GCThread::gcThreadMain() + 88
5 com.apple.JavaScriptCore 0x00007fff90452d42 WTF::threadEntryPoint(void*) + 178
6 com.apple.JavaScriptCore 0x00007fff90452c6f WTF::wtfThreadEntryPoint(void*) + 15
7 libsystem_pthread.dylib 0x00007fff99aebc13 _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff99aebb90 _pthread_start + 168
9 libsystem_pthread.dylib 0x00007fff99ae9375 thread_start + 13

Thread 13:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff98fa2eb2 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff99aec150 _pthread_cond_wait + 767
2 libc++.1.dylib 0x00007fff8f02868f std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
3 com.apple.JavaScriptCore 0x00007fff9045d57b JSC::GCThread::waitForNextPhase() + 171
4 com.apple.JavaScriptCore 0x00007fff9045d3c8 JSC::GCThread::gcThreadMain() + 88
5 com.apple.JavaScriptCore 0x00007fff90452d42 WTF::threadEntryPoint(void*) + 178
6 com.apple.JavaScriptCore 0x00007fff90452c6f WTF::wtfThreadEntryPoint(void*) + 15
7 libsystem_pthread.dylib 0x00007fff99aebc13 _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff99aebb90 _pthread_start + 168
9 libsystem_pthread.dylib 0x00007fff99ae9375 thread_start + 13

Thread 14:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff98fa2eb2 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff99aec150 _pthread_cond_wait + 767
2 libc++.1.dylib 0x00007fff8f02868f std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
3 com.apple.JavaScriptCore 0x00007fff9045d57b JSC::GCThread::waitForNextPhase() + 171
4 com.apple.JavaScriptCore 0x00007fff9045d3c8 JSC::GCThread::gcThreadMain() + 88
5 com.apple.JavaScriptCore 0x00007fff90452d42 WTF::threadEntryPoint(void*) + 178
6 com.apple.JavaScriptCore 0x00007fff90452c6f WTF::wtfThreadEntryPoint(void*) + 15
7 libsystem_pthread.dylib 0x00007fff99aebc13 _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff99aebb90 _pthread_start + 168
9 libsystem_pthread.dylib 0x00007fff99ae9375 thread_start + 13

Thread 15:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff98fa2eb2 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff99aec150 _pthread_cond_wait + 767
2 libc++.1.dylib 0x00007fff8f02868f std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
3 com.apple.JavaScriptCore 0x00007fff9045d57b JSC::GCThread::waitForNextPhase() + 171
4 com.apple.JavaScriptCore 0x00007fff9045d3c8 JSC::GCThread::gcThreadMain() + 88
5 com.apple.JavaScriptCore 0x00007fff90452d42 WTF::threadEntryPoint(void*) + 178
6 com.apple.JavaScriptCore 0x00007fff90452c6f WTF::wtfThreadEntryPoint(void*) + 15
7 libsystem_pthread.dylib 0x00007fff99aebc13 _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff99aebb90 _pthread_start + 168
9 libsystem_pthread.dylib 0x00007fff99ae9375 thread_start + 13

Thread 16:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff98fa2eb2 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff99aec150 _pthread_cond_wait + 767
2 libc++.1.dylib 0x00007fff8f02868f std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
3 com.apple.JavaScriptCore 0x00007fff9045d57b JSC::GCThread::waitForNextPhase() + 171
4 com.apple.JavaScriptCore 0x00007fff9045d3c8 JSC::GCThread::gcThreadMain() + 88
5 com.apple.JavaScriptCore 0x00007fff90452d42 WTF::threadEntryPoint(void*) + 178
6 com.apple.JavaScriptCore 0x00007fff90452c6f WTF::wtfThreadEntryPoint(void*) + 15
7 libsystem_pthread.dylib 0x00007fff99aebc13 _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff99aebb90 _pthread_start + 168
9 libsystem_pthread.dylib 0x00007fff99ae9375 thread_start + 13

Thread 17:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff98fa2eb2 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff99aec150 _pthread_cond_wait + 767
2 libc++.1.dylib 0x00007fff8f02868f std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
3 com.apple.JavaScriptCore 0x00007fff9045d57b JSC::GCThread::waitForNextPhase() + 171
4 com.apple.JavaScriptCore 0x00007fff9045d3c8 JSC::GCThread::gcThreadMain() + 88
5 com.apple.JavaScriptCore 0x00007fff90452d42 WTF::threadEntryPoint(void*) + 178
6 com.apple.JavaScriptCore 0x00007fff90452c6f WTF::wtfThreadEntryPoint(void*) + 15
7 libsystem_pthread.dylib 0x00007fff99aebc13 _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff99aebb90 _pthread_start + 168
9 libsystem_pthread.dylib 0x00007fff99ae9375 thread_start + 13

Thread 18:
0 libsystem_kernel.dylib 0x00007fff98f9d3da semaphore_timedwait_trap + 10
1 libdispatch.dylib 0x00007fff914fab9b _dispatch_semaphore_wait_slow + 149
2 libdispatch.dylib 0x00007fff914f4c4f _dispatch_worker_thread + 148
3 libsystem_pthread.dylib 0x00007fff99aebc13 _pthread_body + 131
4 libsystem_pthread.dylib 0x00007fff99aebb90 _pthread_start + 168
5 libsystem_pthread.dylib 0x00007fff99ae9375 thread_start + 13

Thread 19:
0 libsystem_kernel.dylib 0x00007fff98f9d386 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff98f9c7c7 mach_msg + 55
2 com.apple.audio.midi.CoreMIDI 0x0000000104242bb7 XServerMachPort::ReceiveMessage(int&, void*, int&) + 125
3 com.apple.audio.midi.CoreMIDI 0x000000010425e095 MIDIProcess::RunMIDIInThread() + 135
4 com.apple.audio.midi.CoreMIDI 0x0000000104243d02 XThread::RunHelper(void*) + 10
5 com.apple.audio.midi.CoreMIDI 0x000000010424392e CAPThread::Entry(CAPThread*) + 80
6 libsystem_pthread.dylib 0x00007fff99aebc13 _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff99aebb90 _pthread_start + 168
8 libsystem_pthread.dylib 0x00007fff99ae9375 thread_start + 13

Thread 20:: Video Diascope
0 libsystem_kernel.dylib 0x00007fff98f9d3c2 semaphore_wait_trap + 10
1 com.steinberg.videoengine 0x000000010e562597 0x10e44f000 + 1127831
2 com.steinberg.videoengine 0x000000010e5b75e3 0x10e44f000 + 1476067
3 com.steinberg.videoengine 0x000000010e56175f 0x10e44f000 + 1124191
4 libsystem_pthread.dylib 0x00007fff99aebc13 _pthread_body + 131

Thread 21:: Remote Receive
0 libsystem_kernel.dylib 0x00007fff98fa4596 sem_wait + 10
1 com.steinberg.videoengine 0x000000010e53538d 0x10e44f000 + 942989
2 com.steinberg.videoengine 0x000000010e5328b2 0x10e44f000 + 932018
3 com.steinberg.videoengine 0x000000010e56175f 0x10e44f000 + 1124191
4 libsystem_pthread.dylib 0x00007fff99aebc13 _pthread_body + 131

Thread 22:: Remote Call
0 libsystem_kernel.dylib 0x00007fff98f9d3c2 semaphore_wait_trap + 10
1 com.steinberg.videoengine 0x000000010e562597 0x10e44f000 + 1127831
2 com.steinberg.videoengine 0x000000010e539516 0x10e44f000 + 959766
3 com.steinberg.videoengine 0x000000010e5395dd 0x10e44f000 + 959965
4 com.steinberg.videoengine 0x000000010e56175f 0x10e44f000 + 1124191
5 libsystem_pthread.dylib 0x00007fff99aebc13 _pthread_body + 131

Thread 23:: Remote TimeOut
0 libsystem_kernel.dylib 0x00007fff98f9d3c2 semaphore_wait_trap + 10
1 com.steinberg.videoengine 0x000000010e562597 0x10e44f000 + 1127831
2 com.steinberg.videoengine 0x000000010e53a2f5 0x10e44f000 + 963317
3 com.steinberg.videoengine 0x000000010e53a34d 0x10e44f000 + 963405
4 com.steinberg.videoengine 0x000000010e56175f 0x10e44f000 + 1124191
5 libsystem_pthread.dylib 0x00007fff99aebc13 _pthread_body + 131

Thread 24 Crashed:
0 com.apple.CoreFoundation 0x00007fff8c6442f0 __CFStringAppendFormatCore + 96
1 com.apple.CoreFoundation 0x00007fff8c747d13 _CFStringCreateWithFormatAndArgumentsAux2 + 259
2 com.apple.mobiledevice 0x000000010ec1670f AMRSafeLog + 178
3 com.apple.mobiledevice 0x000000010ec1ba65 _AMRSerialLogSerialDataIsReadyToRead + 310
4 com.apple.mobiledevice 0x000000010ec1bc26 _AMRDeviceLogManagerCreate + 117
5 com.apple.mobiledevice 0x000000010eb92d4c _handleDataRequestMessage + 2261
6 libsystem_pthread.dylib 0x00007fff99aebc13 _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff99aebb90 _pthread_start + 168
8 libsystem_pthread.dylib 0x00007fff99ae9375 thread_start + 13

Thread 25:
0 libsystem_kernel.dylib 0x00007fff98f9d4a6 mach_wait_until + 10
1 com.apple.CoreServices.CarbonCore 0x00007fff934954b8 MPDelayUntil + 12
2 com.apple.CoreServices.CarbonCore 0x00007fff934a189f Delay + 70
3 se.propellerheads.rewire.library 0x000000010d9d427b RWIsReWireMixerAppRunningImp + 31035
4 se.propellerheads.rewire.library 0x000000010d9e1c59 RWIsReWireMixerAppRunningImp + 86809
5 libsystem_pthread.dylib 0x00007fff99aebc13 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff99aebb90 _pthread_start + 168
7 libsystem_pthread.dylib 0x00007fff99ae9375 thread_start + 13

Thread 24 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000030000000300 rsi: 0x0000000000000000 rbp: 0x000070000092d8b0 rsp: 0x000070000092c190
r8: 0x0000000000000000 r9: 0x0000030000000300 r10: 0x00000000ac3b514d r11: 0x00007fa290f00000
r12: 0x0000030000000300 r13: 0x0000000000000000 r14: 0x000070000092d9e0 r15: 0x00007fa290f176b0
rip: 0x00007fff8c6442f0 rfl: 0x0000000000010246 cr2: 0x000070000007eb50

Logical CPU: 0
Error Code: 0x02000003
Trap Number: 133

Model: MacBookPro8,2, BootROM MBP81.0047.B2C, 4 processors, Intel Core i7, 2.3 GHz, 8 GB, SMC 1.69f4
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353237334448302D4348392020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353237334448302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.4.3f4 16616, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Hitachi HTS725050A9A362, 500.11 GB
Serial ATA Device: *flower*-R UJ-898
USB Device: USB 2.0 Bus
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: eLicenser
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: USB2.0 Hub
USB Device: Scarlett 6i6 USB
USB Device: G-DRIVE
USB Device: USB2.0 Hub
USB Device: IR Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1

snes
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Re: Cubase 8.5 Quit Unexpectedly

Post by snes »

Hi,

I am also having this issue, i have sent through my crash reports already, but the issue is the exact same as you are experiencing.

My Cubase crashes unexpectedly on El Capitan with latest cubase 8.5.10, latest macbook pro pro retina mid 2015.

The steps i have tried are, removed plug ins and even tried deleting preferences and loading up into safe mode.

Please advise.

Thanks.

alinacedeno
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Re: Cubase 8.5 Quit Unexpectedly

Post by alinacedeno »

Thanks Snes,

It worked the steps you have tried or you still have the issue?

snes
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Re: Cubase 8.5 Quit Unexpectedly

Post by snes »

No, Still having the issue, even started a brand new project instead of loading an old one. Seems the crashes are getting more frequent, yesterday i tried saving and as soon as i hit the save button it crashed, then it crashed again upon exiting about an hour later...would be nice if Steinberg got back with some advice.

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DavidRavenMoon
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Re: Cubase 8.5 Quit Unexpectedly

Post by DavidRavenMoon »

I just installed both 8 and 8.5, and they both quit on launch. I don't even make it past the splash screen.

7.5 runs fine.
Cubase Artist 8.5.2 - Mac OS X 10.11.6 - iMac 2.93 GHz Core 2 Duo, 8GB, 1TB.
My music: https://soundcloud.com/davidravenmoon

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DavidRavenMoon
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Re: Cubase 8.5 Quit Unexpectedly

Post by DavidRavenMoon »

In my case I had an incompatible plugin. I removed it and 8.5 runs fine.
Cubase Artist 8.5.2 - Mac OS X 10.11.6 - iMac 2.93 GHz Core 2 Duo, 8GB, 1TB.
My music: https://soundcloud.com/davidravenmoon

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dirkvanniekerk
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Re: Cubase 8.5 Quit Unexpectedly

Post by dirkvanniekerk »

Same thing here since upgrading to El Capitan. It doesn't happen every time, but Cubase seems more likely to crash whenever I open the browser window (e.g. when using Save as.. or choosing a new path to export audio files to). It didn't have similar issues on Mavericks.

I run Cubase Pro 8.5.2 on a MacBook Pro Retina 15-inch. Here's the first part of the crash log:

Process: Cubase 8.5 [6194]
Path: /Applications/Cubase 8.5.app/Contents/MacOS/Cubase 8.5
Identifier: com.steinberg.cubase8v5
Version: 8.5.20.169 (8.5.20.169)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Cubase 8.5 [6194]
User ID: 502

Date/Time: 2016-06-15 17:29:14.749 +0200
OS Version: Mac OS X 10.11.5 (15F34)
Report Version: 11
Anonymous UUID: 9D5FE6C1-967A-5A3C-2784-64F91A85E26C


Time Awake Since Boot: 97000 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Exception Note: EXC_CORPSE_NOTIFY

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subatomix1
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Re: Cubase 8.5 Quit Unexpectedly

Post by subatomix1 »

Same issue with me, new mac, latest OS and Cubase. Lots of crashes, particularly on saves and auto saves. Could be an incompatible plugin, but honestly am I expected to go through all of those and try to figure out which one(s) are the potential culprit? We should be able to expect more from Sternberg. It's a pro recording platform, right? Past versions have been way more stable, correct? Just hoping that they can at least respond on the matter, and not with "work around" solutions or canned "who cares" fixes like, just uninstall and reinstall the program. Been there done that. We need Sternberg to acknowledge the problem and fix it.

Romantique Tp
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Re: Cubase 8.5 Quit Unexpectedly

Post by Romantique Tp »

subatomix1 wrote:Same issue with me, new mac, latest OS and Cubase. Lots of crashes, particularly on saves and auto saves. Could be an incompatible plugin, but honestly am I expected to go through all of those and try to figure out which one(s) are the potential culprit? We should be able to expect more from Sternberg. It's a pro recording platform, right? Past versions have been way more stable, correct? Just hoping that they can at least respond on the matter, and not with "work around" solutions or canned "who cares" fixes like, just uninstall and reinstall the program. Been there done that. We need Sternberg to acknowledge the problem and fix it.
The latest OS for Mac is macOS Sierra. Are you using that? It's unsupported right now by nearly every company, so of course there will be plenty of crashes. Cubase 8 and 8.5 are very stable for me and many other people.
Last edited by Romantique Tp on Thu Jul 28, 2016 1:14 pm, edited 1 time in total.
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DavidRavenMoon
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Re: Cubase 8.5 Quit Unexpectedly

Post by DavidRavenMoon »

Try removing all the third party plugins you have. It's probably one of those. In my case it was an old 32-bit plugin.

Then I added them back in a few at a time. It didn't take long. And I have a lot I accumulated over the years.

Cubase comes with so many great plugs that you rarely need any others.
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Re: Cubase 8.5 Quit Unexpectedly

Post by ee601 »

I have this same problem, quits expectedly after a while, at seemingly random times. Thanks to auto-save nothing too too serious, yet....

Thing is, this crash/quit behaviour happens on 2 separate MacPros and in Logic as well, same symptoms. And only since El Capitan.

This tells me it's either something in El Capitan, or one of my 3rd party plug ins (I have and use loads, on both machines, and similar VST list for Logic and Cubase..)
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Re: Cubase 8.5 Quit Unexpectedly

Post by Lasso »

subatomix1 wrote:Same issue with me, new mac, latest OS and Cubase. Lots of crashes, particularly on saves and auto saves. Could be an incompatible plugin, but honestly am I expected to go through all of those and try to figure out which one(s) are the potential culprit? We should be able to expect more from Sternberg. It's a pro recording platform, right? Past versions have been way more stable, correct? Just hoping that they can at least respond on the matter, and not with "work around" solutions or canned "who cares" fixes like, just uninstall and reinstall the program. Been there done that. We need Sternberg to acknowledge the problem and fix it.
same here - very unstable
2015 MBP Retina @ 2,8 gHz, Mojave, Cubase Pro 11, WaveLab Pro 10, UAD Apollo Twin X, UAD Apollo Satellite Quad TB

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Re: Cubase 8.5 Quit Unexpectedly

Post by DavidRavenMoon »

subatomix1 wrote:... am I expected to go through all of those and try to figure out which one(s) are the potential culprit? We should be able to expect more from Sternberg.
Yes, that's your responsibility. If you have any incompatible 3rd party plugins that has nothing to do with Steinburg. You need to contact the developer for an update.
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Re: Cubase 8.5 Quit Unexpectedly

Post by subatomix1 »

DavidRavenMoon wrote:
subatomix1 wrote:... am I expected to go through all of those and try to figure out which one(s) are the potential culprit? We should be able to expect more from Sternberg.
Yes, that's your responsibility. If you have any incompatible 3rd party plugins that has nothing to do with Steinburg. You need to contact the developer for an update.
David I disagree. Possibly there are plugins out there that really can cause a conflict, but I keep my choices fairly simple. I use pretty tried and true plugs like UA and Waves, which I've never had a problem in Cubase with in previous versions. So again, really we should not be expected to figure out what is causing instability with Cubase. I've been with Cubase since the early 90's, this is the first time I've been ready to look at a different recording software.

Steinberg, consider the number of people here that are asking you to focus on the instability issues. Please live up to your past standard. Thanks.

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Re: Cubase 8.5 Quit Unexpectedly

Post by subatomix1 »

Romantique Tp wrote:
subatomix1 wrote:Same issue with me, new mac, latest OS and Cubase. Lots of crashes, particularly on saves and auto saves. Could be an incompatible plugin, but honestly am I expected to go through all of those and try to figure out which one(s) are the potential culprit? We should be able to expect more from Sternberg. It's a pro recording platform, right? Past versions have been way more stable, correct? Just hoping that they can at least respond on the matter, and not with "work around" solutions or canned "who cares" fixes like, just uninstall and reinstall the program. Been there done that. We need Sternberg to acknowledge the problem and fix it.
The latest OS for Mac is macOS Sierra. Are you using that? It's unsupported right now by nearly every company, so of course there will be plenty of crashes. Cubase 8 and 8.5 are very stable for me and many other people.
Honestly I'm not familiar with Sierra. I'm in El Capitan (10.11.6). All software on my system is up to date, and I'm a longtime Cubase guy, so I've figured out how to keep things running smoothly over the years - until now. Since I upgraded to 8.5 at the beginning of the year I've been having so many crashes. Can't even trust hitting the save button. Sometimes it's cool, but way too often I lose my work.

And on that, I'm finding the autosave to be glitchy as well. I have a lot of crashes while the program is autosaving. We are paying for a pro recording platform. Pro tools aside, we are paying a hefty price to be getting a subpar recording system. Possibly I've just been spoiled by the stability of previous versions of Cubase over the years. But I do expect more.

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Re: Cubase 8.5 Quit Unexpectedly

Post by DavidRavenMoon »

subatomix1 wrote:
DavidRavenMoon wrote:
subatomix1 wrote:... am I expected to go through all of those and try to figure out which one(s) are the potential culprit? We should be able to expect more from Sternberg.
Yes, that's your responsibility. If you have any incompatible 3rd party plugins that has nothing to do with Steinburg. You need to contact the developer for an update.
David I disagree. Possibly there are plugins out there that really can cause a conflict, but I keep my choices fairly simple. I use pretty tried and true plugs like UA and Waves, which I've never had a problem in Cubase with in previous versions. So again, really we should not be expected to figure out what is causing instability with Cubase. I've been with Cubase since the early 90's, this is the first time I've been ready to look at a different recording software.

Steinberg, consider the number of people here that are asking you to focus on the instability issues. Please live up to your past standard. Thanks.
In my case this was caused by one plugin, the Eventide channel strip. It's not an old plugin. It prevented Cubase from launching without crashing. I removed it and all is well. Meanwhile I have much older plugins that work fine. Steinberg invented the VST plugin. I think they know how to stick to the specs.
Cubase Artist 8.5.2 - Mac OS X 10.11.6 - iMac 2.93 GHz Core 2 Duo, 8GB, 1TB.
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Re: Cubase 8.5 Quit Unexpectedly

Post by andy4efc »

how do you remove plugins?

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Re: Cubase 8.5 Quit Unexpectedly

Post by DavidRavenMoon »

andy4efc wrote:how do you remove plugins?
Mac or Windows?

On a Mac the VST plugins are either in /Library/Audio/Plug-Ins/VST/, or ~/Library/Audio/Plug-Ins/VST/. There's also the /Library/Audio/Plug-Ins/VST3/ folder, which is where Steinberg puts some plugins.

All my third party plugins were in /Library/Audio/Plug-Ins/VST/

Some of the plugins are in the application bundle, but you wouldn't be messing with those.

On Windows, I have no idea. They never seem to have obvious locations for things.
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