"The VST audio connections are not valid."

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nkf
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"The VST audio connections are not valid."

Post by nkf » Mon Jul 04, 2016 10:51 am

I always get "The VST audio connections are not valid. Check the VST Audio Connections dialog." after launch. All connections are valid of course, they work and everything is setup correctly. I have hardware inserts set up tho.
This is on OSX Yosemite and I have to click away two of these warnings and everything continues to work. I cannot get rid of this.

PG
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Re: "The VST audio connections are not valid."

Post by PG » Mon Jul 04, 2016 12:20 pm

Which version of WaveLab?
Philippe

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Re: "The VST audio connections are not valid."

Post by nkf » Mon Jul 04, 2016 12:44 pm

9.0.20 before and now with 9.0.25, two RME audio cards, OSX 10.10.5

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Re: "The VST audio connections are not valid."

Post by PG » Mon Jul 04, 2016 2:57 pm

Does that help if you switch this option off?
2016-07-04_15-56-26.png
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Philippe

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Re: "The VST audio connections are not valid."

Post by nkf » Tue Jul 05, 2016 12:41 pm

It doesn't matter if ticked or not, it was switched off before anyway. Can't get rid of this. Two of the same alert boxes I have to click away every time I start WL9Pro.

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Re: "The VST audio connections are not valid."

Post by PG » Wed Jul 06, 2016 9:10 am

There are 2 sides to the problem you report.
1) WaveLab should not open the audio driver at startup.
2) The audio driver does not respond correctly.

To get an idea of what's going on (for case #1, and maybe #2), I would need some diagnostics.

* Click on the File Tab
* Now press Alternate and click on the Preferences button
* Now press Alternate and click on the Global button
* You can now see a tab called "Diagnostics", at the right side.
Enable these check boxes:
* Allow Logging
* When Starting
* Audio Connections

Then quit WaveLab.

Then, to run WaveLab and grab the log, proceed exactly as follows:

1) Open the Mac OSX terminal application
(found there: /Applications/Utilities/Terminal")

2) Type exactly:
cd "/Applications/WaveLab 9.app"
and press Return

3) Type exactly:
"Contents/MacOS/WaveLab 9"
and press Return

4) Now, WaveLab should be executed and you will see some text printed in the terminal window. Please copy/paste this information to me, and maybe I can figure out something.
Philippe

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Re: "The VST audio connections are not valid."

Post by Peter G » Sun Nov 12, 2017 4:43 am

Hi Philippe,

I'm having this problem now after many months of smooth sailing. Have just installed WLP9.5 and the issue with invalid audio connections. Could you please advise with regard to Windows. Any light you can shed would be very much appreciated. A recent error report follows:-

<?xml version="1.0" encoding="UTF-16"?>

-<WAIT_CHAIN_LIST VERSION="1.53">


-<WAIT_CHAIN CROSS_PROC="false" DEADLOCK="false">

<HUNG_HWND> 1302fe </HUNG_HWND>


-<PARAMETERS>

<APPNAME>WaveLab9_1_64.exe</APPNAME>

<APPVER>9.1.0.684</APPVER>

<APPSTAMP>5940da94</APPSTAMP>


-<STACKHASH>

<ALGORITHM>MODULELIST</ALGORITHM>

<FULLHASH>fbf8c0522bc4d0c7322495ee30c00fdb</FULLHASH>

<RESTRICTEDHASH>fbf8</RESTRICTEDHASH>

</STACKHASH>


-<STACKHASH>

<ALGORITHM>MODULEOFFSET_SELEXCL</ALGORITHM>

<FULLHASH>607d882b6b1b278e7f9d64307c740d8e</FULLHASH>

<RESTRICTEDHASH>607d</RESTRICTEDHASH>

</STACKHASH>


-<UITHREADSTACKHASH>

<ALGORITHM>MODULELIST</ALGORITHM>

<FULLHASH>fbf8c0522bc4d0c7322495ee30c00fdb</FULLHASH>

<RESTRICTEDHASH>fbf8</RESTRICTEDHASH>

</UITHREADSTACKHASH>


-<UITHREADSTACKHASH>

<ALGORITHM>MODULEOFFSET_SELEXCL</ALGORITHM>

<FULLHASH>607d882b6b1b278e7f9d64307c740d8e</FULLHASH>

<RESTRICTEDHASH>607d</RESTRICTEDHASH>

</UITHREADSTACKHASH>

<TYPECODE>0</TYPECODE>

</PARAMETERS>


-<WAIT_NODE NODE_ID="0">


-<WAIT_THREAD>

<PID>44c</PID>

<TID>920</TID>

<PROCESS_NAME>WaveLab9_1_64.exe</PROCESS_NAME>

<WAIT_TIME>0</WAIT_TIME>

<CONTEXT_SWITCHES>4049</CONTEXT_SWITCHES>

</WAIT_THREAD>


-<WAIT_TYPE>

<NAME/>

<ID>Unknown</ID>

</WAIT_TYPE>


-<WAIT_BLOCKINGTHREAD>

<PID>0</PID>

<TID>0</TID>

<PROCESS_NAME/>

<NODE_ID>0</NODE_ID>

</WAIT_BLOCKINGTHREAD>


-<FILE>

<NAME>memory.hdmp</NAME>

<TYPE>Dump</TYPE>

</FILE>

</WAIT_NODE>

</WAIT_CHAIN>


-<FILES TRUNCATED="false">


-<FILE>

<NAME>WERInternalMetadata.xml</NAME>

<TYPE>Invalid</TYPE>

</FILE>


-<FILE>

<NAME>AppCompat.txt</NAME>

<TYPE>Invalid</TYPE>

</FILE>

</FILES>

</WAIT_CHAIN_LIST>

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Re: "The VST audio connections are not valid."

Post by Peter G » Sun Nov 12, 2017 5:43 am

Hi,

I've tried activating the WL logging, though after each crash there is no log saved.

[2017/11/12 14:35:45] INFO: [ 0.580 / 4528 I default] WaveLab Pro 9.5.10 (build 17)
[2017/11/12 14:35:45] INFO: [ 0.580 / 4528 I default] Operating System: "Windows 7 SP 1 (6.1) / 6.1.7601"
[2017/11/12 14:35:45] INFO: [ 0.580 / 4528 I default] Crash Report Enabled


Thanks,

Peter

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Re: "The VST audio connections are not valid."

Post by PG » Sun Nov 12, 2017 8:57 am

These logs don't help. Please rather describe the hardware, and what is happening exactly.
Philippe

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Re: "The VST audio connections are not valid."

Post by Peter G » Thu Nov 16, 2017 1:25 am

Hi Philippe,

My system (Win7 and Scope - Creamware soundcard) has worked fine with wavelab for the last few years. Only recently this error message has appeared, and no way to re-assign soundcard in preferences - as wavelab will crash. Cubase still works fine, and there's been no software updates for the soundcard over the last five years.

Thanks,

peter

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Re: "The VST audio connections are not valid."

Post by PG » Fri Nov 17, 2017 11:04 am

My system (Win7 and Scope - Creamware soundcard) has worked fine with wavelab for the last few years. Only recently this error message has appeared, and no way to re-assign soundcard in preferences - as wavelab will crash. Cubase still works fine, and there's been no software updates for the soundcard over the last five years.
Erase this folder:
C:\Users\[yourname]\AppData\Roaming\Steinberg\WaveLab Pro 9.5\Presets\VST Audio Connections

Can you start WaveLab now?
Philippe

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Re: "The VST audio connections are not valid."

Post by Peter G » Fri Nov 17, 2017 1:01 pm

HI Philippe,

Thanks so much - this worked! So grateful. Can you let me know what the issue was - I'm not very computer savvy.

Kind regards,

Peter.

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Re: "The VST audio connections are not valid."

Post by PG » Fri Nov 17, 2017 1:54 pm

This folder contains a file called ".__last__" which contains the current settings to use for the audio connection settings. For some reason, these current settings caused your problem. By deleting this automatically-saved file, you restart from scratch.
Various setting types are using the same method.
Philippe

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Re: "The VST audio connections are not valid."

Post by Peter G » Fri Nov 17, 2017 11:36 pm

Thanks very much Philippe.

zzzyzzzyzzzyxxx
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Re: "The VST audio connections are not valid."

Post by zzzyzzzyzzzyxxx » Mon Nov 20, 2017 3:55 pm

THANKS!
I got the "The VST audio connections are not valid." after a Win 10 auto-update. Grrr.
But it works again, thank you so much!

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Re: "The VST audio connections are not valid."

Post by bestia » Tue Nov 21, 2017 1:10 pm

Hi all !
I just installed Wavelab 8.5 today and i have it connected to a Scarlett 18i20 interface. Under VST audio connections under "Playback" it comes up with the surround channels. How do i route those to my headphones? on the dropdown menu it shows no headphone port. On the scarlett mix control it says the headphone 1 is on Line 7 and 8 however in Wavelab when i use the left/right device output to 7/8 it tells me.

"The VST audio connections are not valid. Check the VST Audio Connections dialog."

Iv tried about every method i can think of trying to get this to work. It works on all my other software like plug in play. never had an issue until wavelab and steinbergs support is not exactly stellar. if anyone has experience with this I could use the help.
Cheers, Bestia

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Re: "The VST audio connections are not valid."

Post by rezan » Mon Dec 25, 2017 10:17 pm

wow, all of the discussions made really good addition to this tread.
Best Regards
Rezan - 10HighTech

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Re: "The VST audio connections are not valid."

Post by rossfinck » Tue Feb 20, 2018 12:37 pm

Hi.

Im having the exact same issue WL 9.0.20 and OSX 10.12.6

Cant seem to find the file you are talking about to delete.

Running metric halo LIO 8

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Re: "The VST audio connections are not valid."

Post by rossfinck » Thu Feb 22, 2018 10:20 am

Hi I am having the same issue in OSX?

What is the solution

PG
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Re: "The VST audio connections are not valid."

Post by PG » Thu Feb 22, 2018 11:25 pm

Cant seem to find the file you are talking about to delete.
You need to make invisible Finder files visible. There are utilities to do so on the Mac.
Philippe

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Re: "The VST audio connections are not valid."

Post by dvdrtldg » Fri Feb 23, 2018 7:56 am

hi there -

I've suddenly started getting a similar message: "The audio connections are not valid. Check the Audio Connections dialog"

I check the Audio Connections field and everything seems OK. I've been switching between built-in audio and a Steinberg USB audio interface for a while, with no problems until today. What should I do?

WL Pro 9.5.15
OSX 10.12.6

rossfinck
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Re: "The VST audio connections are not valid."

Post by rossfinck » Mon Feb 26, 2018 12:25 pm

Hi.

Can you please clarify how to find the file to delete with OSX. im not having much luck and making files visible doesn't seem to be working unless im doing it wrong. Ive tried re installing and nothing?

Please give me a step by step solution to finding the file to delete.

Thanks

PG
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Re: "The VST audio connections are not valid."

Post by PG » Mon Feb 26, 2018 4:27 pm

You must erase this (hidden) file:
/Users/YourName/Library/Preferences/WaveLab Pro 9.5/Presets/VST Audio Connections/.__last__
Philippe

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Re: "The VST audio connections are not valid."

Post by dvdrtldg » Thu Mar 01, 2018 9:01 am

PG wrote:
Mon Feb 26, 2018 4:27 pm
You must erase this (hidden) file:
/Users/YourName/Library/Preferences/WaveLab Pro 9.5/Presets/VST Audio Connections/.__last__
I've gone to this VST Audio Connections folder and there's nothing there. I can see hidden files in other locations, but this folder is empty, and a search of the hard drive for any file of that name comes up with nothing. What should I do now?

PG
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Re: "The VST audio connections are not valid."

Post by PG » Thu Mar 01, 2018 11:16 am

Erase the folder itself, to make sure.
I assume your preferences are like this:
2018-03-01_11-15-22.png
(27.65 KiB) Not downloaded yet
Philippe

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