Steinberg Media Technologies GmbH

Creativity First

Frankenstraße 18 b
20097 Hamburg

Tel: +49 (0)40 210 35-0
Fax: +49 (0)40 210 35-300

VST Connect PRO

In the following description, “Studio” refers to the audio engineer / computer running VST Connect PRO as plugin in Cubase. “Performer” refers to the musician / computer running the VST Connect Performer component. (The VST Connect Performer application can be downloaded here.)

Known Issues

  • Studio receives the following error message:
    “Continuous Sample Rate mismatch: please change either your sample rate to 44100 or the Artists’ rate to yours!”

    Solution:
    Make sure that studio and performer have the same sample rate setups (before starting the application on both systems). The sample rate of the ASIO-driver cannot be configured within the VST Connect PRO plugin but can be set in the preferences of the individual ASIO-drivers. Where you can find the preferences differs from driver to driver. Mac: “Applications” > “Utilities” > “Audio MIDI Setup”. Win: “Start” > “Control Panel” > “Driver of your audio interface / soundcard”.

  • The recordings have drop-outs and crackle.

    Solution:
    De-activate the ASIO-Guard in Cubase > “Devices” > “Device Setup” > “VST Audio System”.
    (Downloading the HD-audio files will also provide Studio with the recordings saved on the performer system.)

Notes

  • The pre-count will not be heard by the performer.
  • Cycle-recording is currently not possible.
  • Switching to Multi-Track Recording in VST Connect PRO means that you cannot switch back to the earlier view. However, all functions are available in this view as well.
  • Recordings are currently saved on the Performer system at the following locations:

    Mac: “Documents” > “VSTConnectPerformer” > “audio”
    Win: “C:\Users\<user profile name>\Documents\VSTConnectPerformer\audio”
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