Crossgrading

Thank you! I have subscribed for Sibelius for 22 months, and as i understood, 12 months of subscribtion was enough to get the crossgrade. I am also a student studying my master in a music course. As far as i understand i am elligible? If i order from ex. Gear4music.no, are they the ones who deal with the eligibility? I could combine the documents to two, however the page for proving you are elligible, requires documents for both crossgrade and education. I failed the elligibility, i believe because i used paypal statements. I don’t quite understand how it did not pass, as it included proof of purchase and for a period of months of more than 12. Is my order history from Avid elligible? I must admit, the Avid order history page is horrible. I exported it to a pdf, and the pdf was 13 pages long.

Thanks for answering Daniel. It is really nice to have such good contact with the creators of the software. I am really looking forward to using it.

Erik :slight_smile: