Thanks Fabio, just to let you know I am 100% happy to give you total control over my PC in an attempt to try find a solution for not only myself but the many other that seem to have this issue. I have fast internet connection but to speed up the process I would be please to pre download any files and programs you might need ready for you to try.
if this is an option you would like to try please provide a list or better still links to the software you require.
I would also be happy to completely wipe my machine and install windows again.
let me know.
thanks again.