An open plea to Steinberg

Anyone who purchased the license to use Cubase has the same right to their expectations as the next guy/gal, regardless of how or where its used.

Sad part of this whole six page topic is that there is simply no response from Steinberg. Perhaps having the monolithic Yamaha behind them makes for this indifference to customer comments, I don’t know. I’ve worked in various service industries outside of music/media throughout my life, customer service is key… and quite telling here.

Perhaps some of our hybrid users, the green moderators could poke someone in the ribs about this? Perhaps they know that they cannot placate everyone.

Myself, I can cope with the things that don’t work properly, or which are missing, and to those who have stated “they’ve given up because feature x does not work, or bug y is not fixed” my sympathies, but there are always workarounds. A good carpenter has more than one type of tool in their toolbox to get the job done. Cubase will always be in my toolbox.

My 2 cents…