Steinberg will not reply, you can’t debate every person and every opinion in this.
And some of us get very (too) emotional and will say stuff they later regret.
I guess they have consulted their juridical and marketing departments and made the decision to stay out of this one 
Yes I’m a hobbiest and have loads of time to post replies on this forum, If you were a pro you wouldn’t have the time nor the money these days.