Yup, tried onboard, extention from motherboard(usb2 and usb3 seperately)
and PCIe usb card.
I tried a lot of cables. but none longer than 2 meters
might give it a try, but there’s no end to replacing parts and finding the problem…
Never did, I blame them for their bad support. This is the most active thread on their forum and only a few replies. I made a ticket and no reaction whatsoever. agree on the expensive cables though.