UR interfaces audio drop outs (follow-up thread)

NorthWood_MediaWorks · April 27, 2016, 5:12pm

Fregus:

Hi,

My PC Specs are:

Win10 Pro
i7 4790K
Gtx 970
8Gb DDR3 Ram at 1866mhz
MSi Gaming 3 with Z97 chipset
Steinberg UR 22 interface

I have tried everything. Tweaked some settings in UEFI, did not help. Installed the latest driver. I also tried a high speed shielded usb cable plugged in different usb ports but this did not help either. I tried to lower and increase the buffer sizes, the sample rates but no change in drop-outs. However, when i re-apply the nvidia steinberg profile in Guru3D, the drop-outs disappear for a small amount of time, but they do not stop.
I have also tried to use the interface with my laptop, which is an ASUS Zenbook UX303UB with 8gigs of DDR3 ram, i7 6500U, win10, and a gt940m. I installed the drivers properly, after that i plugged the interface into one of the usb ports and i experienced high amounts of drop-outs instantly! I dont know what else to do. I’m not a product tester, i wanted a working product! I hope you can solve this issue ASAP.

I would be inclined to spend the few dollars and get a powered usb 2.0 hub, then try again.