It really is and I’ve heard nothing from Steinberg regarding my ticket for well over a week. I’ve already uninstalled and reinstalled Groove Agent but I can do it again though I’m not entirely sure what you mean by “where groove agent wanted to put the vst content” or how to go about searching files with Windows Explorer. What did you search for exactly? But I’m all but at the end of my tether and up to try anything. At the moment Groove Agent SE would be good enough and feel like asking for my money back. To my knowledge I’ve done nothing wrong.
I have no idea where the installer is supposed to put the content, or which files and from where, to delete.
Doin my head in!