Sorry, but I disagree with almost all of this. If you’d personally commissioned the software, you’d have a point, but you didn’t and so you don’t.
I don’t think users have any right whatsoever to decide how a business should be run. I also think opening up decisions to users is a recipe for disaster given that they will only have a fraction (at best) of the information and understanding that’s required to make those decisions. And none of the responsibility if it goes wrong.
The Dorico team have done a staggering amount of work in developing the program. Every release sees many, many things that users have asked for being delivered - all invariably to a higher standard than anyone anticipated. It’s clear that there’s a real sense of direction and ambition, and a plan in place for delivering their ideas. My best advice to you is to enjoy the ride. And who knows, one day you might get what you want . . . or maybe something even better that you hadn’t considered.