Hello, I had the same problem. To fix this i went into my steinbergfolder to VTS Sounds: Windows (C:), User, (My name), Downloads, Steinberg, WIN64, Cubase AI 10.0.40_Full And Update Installer, Cubase_LE_AI_Elements_10.0.40_Installer_win, Cubase LE AI Elements 10, Additional Content an then VTS Sounds. I clicked on one of the VTS sounds inside and then it brought me to Steinberg Library Manager where it automatically kopied the sound to the library. I did that to all the other sound on by one kind of and then when i klicked on loopes and samples it worked to listen.