alto glock velocity - round robins - HSSE 3

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mozart
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alto glock velocity - round robins - HSSE 3

Post by mozart » Thu Dec 20, 2018 6:13 pm

The notes Bb3 to Db4 have problems with higher velocities / round robins. Playing these notes with higher velocity results in a quieter sound. I'm assuming the round robins at higher velocities have been mapped incorrectly on these notes.
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andyjh
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Re: alto glock velocity - round robins - HSSE 3

Post by andyjh » Fri Dec 21, 2018 6:57 pm

Yes, I have the same problems here, also D4 has one of the random round robins with an inverted velocity layer as well.

You wouldn't have thought a library that only has 7 multi samples could go so wrong
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mozart
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Re: alto glock velocity - round robins - HSSE 3

Post by mozart » Wed Jan 02, 2019 11:01 am

andyjh wrote:
Fri Dec 21, 2018 6:57 pm
Yes, I have the same problems here, also D4 has one of the random round robins with an inverted velocity layer as well.

You wouldn't have thought a library that only has 7 multi samples could go so wrong
Thanks for confirming. Yep agreed. Steinberg just don't seem to pay much attention to QA in any of their products.
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Frank Seidel
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Re: alto glock velocity - round robins - HSSE 3

Post by Frank Seidel » Fri Jan 11, 2019 1:37 pm

Dear all

there is an updated available for Alto Glockenspiel. It fixes the velocity issue.
Please download the file from the Steinberg Download Assistant.
After download click "open".
The Steinberg Library Manager will open and register the update.

You should have version 2 of Alto Glockenspiel in your Steinberg Library Manager (see attached picture)

Best
Frank
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tonya
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Re: alto glock velocity - round robins - HSSE 3

Post by tonya » Sun Jan 13, 2019 5:11 am

I have downloaded the Alto Glockenspiel download via the Steinberg Library Manager and pressed the OPEN tag. The download does not upgrade from Version 1 to Version 2. Steinberg Library Manager reports an error which states; "No action was performed. The corresponding VST Sounds are already registered." Do I have to remove the Version 1 Alto Glock VST before I try to reinstall the latest Version 2 download?

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Re: alto glock velocity - round robins - HSSE 3

Post by tonya » Mon Jan 14, 2019 8:19 am

Download via Steinberg Download Assistant from V1 to V2 does not work. Error Message says "No action was performed. The corresponding VST Sounds are already registered." Do I need to remove the V1 VST Sound before installing the V2 download?

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Frank Seidel
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Re: alto glock velocity - round robins - HSSE 3

Post by Frank Seidel » Mon Jan 14, 2019 11:43 am

Dear,

actually you can remove the old one but you don´t need.
Regarding the download, please go to the download location of your Steinberg Download Assistant and delete the version 1 file of Alto Glockenspiel.
Once you have done this and restart the Steinberg Downlaod Assistant, you should be able to download the new version.
Open the Steinberg Library Manager and check for version 2 of Alto Glockenspiel

Thanks
Frank
Frank Seidel | Product Planning Manager
Vitrual Instruments and Content
Steinberg Media Technologies GmbH
Beim Strohhause 31
20097 Hamburg

mozart
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Re: alto glock velocity - round robins - HSSE 3

Post by mozart » Mon Jan 14, 2019 12:23 pm

Frank Seidel wrote:
Mon Jan 14, 2019 11:43 am


actually you can remove the old on but you don´t need.
It seems you DO need to as that was the only way I could get it to work :D :-)

So the library manager confirms that V2 is installed but the issue still remains. Particularly noticeable on the "B"
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Re: alto glock velocity - round robins - HSSE 3

Post by tonya » Tue Jan 15, 2019 6:16 am

Thanks Frank

Removing the vstsound file from my downloads/Steinberg folder and reinstalling Alto glock via Steinberg Download Assistant fixed the problem. I now have the Version 2 Alto Glock vstsound file working in Halion 6.

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