Online shop availability

The Steinberg online shop is currently unavailable. A wide range of Steinberg products is available via our worldwide network of authorized resellers. To find your nearest Steinberg reseller, use our reseller locator.

We know you may have questions about this unusual situation, so please read on for more information. We want to reassure you that we are working hard to reopen our online shop, and that Steinberg itself is operating normally. We are here as always to support you.

Why is the Steinberg online shop currently unavailable?

Our online shop is run on our behalf by a third party. Unfortunately, this third party provider has entered into self-administered insolvency, and consequently Steinberg has decided to engage a new trusted business partner to restore our online shop.

When will the Steinberg online shop be available again?

We do not have a fixed date for the reopening of the Steinberg online shop, but we are working hard to get the shop available as soon as possible.

Where can I buy Steinberg products now?

A wide range of Steinberg software and hardware products is available via our worldwide network of authorized resellers.

Updates and upgrades for our software products (including Cubase, Nuendo, WaveLab, Dorico, Absolute, and SpectraLayers) are not generally available through our reseller network. All updates and upgrades will be available again as soon as the Steinberg online shop has reopened.

In the meantime, you can download free trial versions of many of our software products and take advantage of all of their functionality for 30 or 60 days (trial duration varies by product).

Are my existing products safe?

All your existing products will continue to work as they always have. Steinberg itself is operating normally, and there is no need for concern about your current products or licenses. Customer data is completely safe.

All products already purchased from the Steinberg online shop are unaffected, and all your existing licenses are similarly unaffected. You can still activate and deactivate your software as normal.

What about upcoming product releases?

In the short term, planned product releases will be delayed until we have a new online shop in place. We have many exciting products in the release pipeline and are looking forward to showing you what we have been working on. Unfortunately, we must ask for your patience while we work to reopen our online shop. Our new products are worth waiting for!