Frequently Asked Questions


I have recently purchased Cubase and now there is sale on. Can I get a refund?

We are sorry, but our Cubase sales offers are only available from March 1 - March 28, 2023. We cannot refund your previous purchase or upgrade you for free.

Are education version also included in the sale?

No, education versions of Cubase are not included in this sales promotion.

Can I also purchase Cubase with the discount at my local retailer?

Yes, the Cubase sales promotion discount is also available at participating retailers.

Crossgrade now for 40% off

I have a different DAW to Cubase. Can I crossgrade?

Cubase Pro is available as a crossgrade version at a discounted price. To acquire such a version, you must own a software product that is eligible for the corresponding crossgrade.

You are eligible for the crossgrade if you own any of the listed non-Steinberg-products:

Ability Pro

Ableton Live 8 or higher (Standard and Suite / excl. Intro)

Apple Logic 9 or higher

Avid Pro Tools 9 or higher incl. subscriptions (Pro Tools and Pro Tools HD / excl. First

Bitwig Studio 1 or higher (excl. Bitwig 16-Track)

Cakewalk Sonar X2 or higher (Platinum and Professional / excl. Artist / Cakewalk by Bandlab is excluded)

Cockos Reaper (Commercial license only / excl. discounted license)

Imageline FL Studio 11 or higher (Signature and Producer / excl. Fruity)

Magix Samplitude Pro X 1 or higher (excl. Music Studio)

Magix Sequoia 9 or higher

MOTU Digital Performer 7 or higher

Presonus Studio One (Professional / excl. Prime and Artist)

Propellerhead Reason 6 or higher

For the purchase of crossgrade products you need to provide proof of eligibility. The proof must be submitted as a file and uploaded to the appropriate place in the Steinberg Online Shop.

We only accept proofs that are legible and uploaded meeting one of the following requirements:

A copy of your purchase receipt for the original license or the most recent update/upgrade

A screenshot of your product registration

A photo of your package (either CD/DVD or printed manual), with the unique serial number included in the photo.